Mithi Customer Account Version 1

Overview Each customer has an account with Mithi.  Your Customer Account on Mithi is a single window for the following applications:  Help Desk Bill Desk Secure Payment gateway License Extension Payment Record Doc...

Overview You can update your profile details such as the display name and password as given in the steps below. Update the Display Name Login to your Mithi account  using valid credentials. From the drop-down menu in the top-right, c...

Overview Email notifications will be sent to all the Contacts registered via the Mithi Customer Account. In addition, registered users can log in to the Customer Account to check the last 50 notifications.  Accessing the Notifications ...

Overview Contacts On signing up for your first Mithi product or subscription, a Mithi Customer Account gets created for your organization, accessible from www.mithi.com . Each customer can have up to 5 contacts who can access the account. Pri...

Overview This application allows you to extend the product licenses automatically on submitting a request.  You can request for license extension under any of the following circumstances: If your renewal of any service is delayed If you ...

Overview Typically, when you make a payment, it may take up to three working days to find and apply your payment to your account. Use this app to prevent the lag in updating our records and keeping your subscription active after you have made a p...

Login to Help desk Login to your Mithi account using a contact id with the Tech Contact Role . From the drop-down menu accessible from the top left corner, click on Help Desk The Help desk window will open in a new tab. Searching f...

Login to Bill Desk Log in to your Mithi account using the id of contact with the billing role . From the menu in the top right corner, click on Bill Desk The bill desk dashboard will open in a new tab. Bill desk dashboard The ...

Login to your Mithi account using any contact id. From the drop-down menu accessible from the top right corner, click on Documentation The  Mithi Documentation window will open in a new tab. ...

Follow the steps mentioned below to  make an online payment against an invoice received from Mithi. Login to your Mithi account using any contact id. From the drop-down menu accessible from the top left corner, click on Payment...

Overview This application allows you to view information about the Saas services (SkyConnect, Vaultastic, LegacyFlo) you have subscribed to from Mithi's cloud platform. Access the Subscriptions and license app  Login to the  Mith...