Baya V2

Web Client

What is the difference between Baya V2 and Baya V3

 Collaboration Applications

Application Baya V2 Baya V3
Email Yes Yes
Calendar Yes Yes (with a more powerful calendar server)
Tasks No Yes
Contacts Yes Yes
Server settings to update personal settings, password etc Yes -
Chat & Video calling Yes -
Integration with Ideolve Yes Yes
Integration with Vaultastic Yes Yes
Admin Panel Yes No

General Features

General features (applicable across all apps) Baya V2 Baya V3
Login  Using user id and password Using email id and password
Link to the forgot pass app Yes Yes
Invalid login messaging Precise reason given -
Domain logo Yes Yes
Online Help Yes Yes
Custom links Yes No
Drag drop No Yes
Responsive client (can be used on different form factors) No Yes
Last login details Yes Yes

Email Features

Email features Baya V2 Baya V3
Interface 2 pane 3 pane with a choice between different layouts
Domain logo Yes Yes
List view Yes Yes
Thread view No Yes
Digital signature and encryption No Yes
Canned responses No Yes
Signatures Yes Yes
Filters Yes Yes
Keyboard shortcuts No Yes
Vacation reply Yes Yes
(with additional support for start and end date and different messages for internal and external senders)
Advance search Yes Yes

Calendar Features

Calendar features Baya V2 Baya V3
Add calendar Yes Yes
Delete calendar Yes Yes
Share calendar Yes Yes
Subscribe to calendar Yes Yes
Email integration for invites No Yes
Sync with desktop and mobile CalDav calendars Yes Yes.
Superior support
Free/busy support Yes Yes
     
Note:

Baya V3 integrates with a separate calendar server than the one used in Baya V2. This calendar server is an upgrade from the previous calendar and supports more CalDav clients. When switching to Baya V3, we recommend that the user's desktop and mobile clients be reconfigured to use the new calendar server. Since the Calendar from Baya V2 and V3 will not sync, users will have to export the calendar entries from Baya V2 and import to Baya V3.

Contacts Features

Contacts features Baya V2 Baya V3
Global address book Yes Yes
Personal address book Yes Yes
Collected address Yes within the personal address book Yes. Separate address book
Import & Export address books Yes Yes
Dynamic searches or saved searches No Yes
     
Note:

As with the calendar, Baya V3 integrates a new address book server which has support for a greater number of clients. When switching to Baya V3, we recommend that the user's desktop and mobile clients be reconfigured to use the new address book server. Since the address book from Baya V2 and V3 will not be in sync, users will have to export personal address books from Baya V2 and import to Baya V3.

How to access Online Tour in Baya V2?

Learn how to configure your mobile or desktop clients to access the collaboration applications and experience our interactive tour of the webclient Baya.

Follow the steps given below to start the Baya quick tour

  • Navigate to the Baya application (Email/ Contacts/ Chat/ Settings )
  • Click the question mark icon on the top pane.
  • Choose the Web option to start the Baya tour for the application you are using.
  • On the pop-up page select the quick or complete tour.

Which browsers are supported by Baya V2?

Baya works best with Chrome and Firefox.

It also supports Internet Explorer, Safari, and Opera.

Browser Applications
Email Contacts Calendar Chat Settings Admin Panel Application Manager
Chrome Version: 48+

OS: Mac OSX, Windows, Linux

Y Y Y Y Y Y N
Firefox Version: 37+

OS: Mac OSX, Windows, Linux

Y Y Y Y Y Y Y
Safari Version: 9.0 +

OS: Mac OSX, Linux

Y Y Y Y Y Y N
Opera Version: 36.0 +

OS: Mac OSX, Windows, Linux

Y Y Y Y Y Y N
Internet ExplorerVersion: 9, 10, 11

OS: Mac OSX, Windows, Linux

Y Y Y Y Y Y N
Microsoft Edge Version: 22+

OS: Mac OSX, Windows, Linux

Y Y Y Y Y Y N

How to check the Last Login Activity /Details ?

Steps to check the Last Login Activity and Details
The last login details give the date, time and the IP used to login to Baya before this login.
If you find that the details look suspicious, then you can contact your system administrator to investigate further. It is also a good idea to immediately update your account password.

To check the last login activity:

Load the User panel by clicking the down arrow next to your email id
Last Login Message1.png

Click the down arrow next to the text Your account was last accessed on
Last Login Message.png

How to migrate from Baya V2 to Baya V3?

Access Baya V3

To access Baya V3, simply enter the URL baya{node}.mithiskyconnect.com in your favorite browser.
You can find the URL on the login page of Baya V2 interface or contact your domain admin to know the exact URL.

Login to Baya V3

On the login page, enter your complete email id (for example user@domain.com) and the password. On successful login, you will be taken to the email application and your Inbox will be visible.

The new web client has many exciting features such as a three pane view, email threads, task manager and an easy to use web calendar.

To get an overview of the applications, refer to the short videos on working of the new web client. (EmailContacts and Calendar).

To start using the Baya V3 applications, you will have to do certain re-configurations as follows:

Email

To see mail sent using Baya V3 in the Sent Items folder, your domain admin will have to enable the Save to Sent Items for your domain and id using the Admin Panel. Contact your domain administrator for the same.

Once the server level setting to save mail sent by you to the Sent Items folder is enabled on the server, you may start getting duplicate sent items in your desktop clients. To stop this, you will have to disable the Save to Sent Items features on the desktop clients as given here (Thunderbird Outlook).

Contacts

The personal address book created in Baya V2 will have to be migrated to Baya V3. The instructions to do so are given here.

Calendar

With this release you also get a new calendar server in which the limitations of the earlier calendar server have been resolved. To use the new calendar server, you will have to reconfigure the desktop and mobile calendar applications to use the new server as given here.

Also the Calendar events in Baya V2 will have to be migrated to Baya V3, the steps for which are given here.

Chat

If you have been using the chat application integrated with Baya V2, you will notice that Baya V3 does not have an integrated client. To continue using the chat services of SkyConnect, please download and configure a desktop or mobile chat client mentioned here.

Signature and Vacation Replies

Also the client settings for the signatures and vacation replies will have to be done on Baya V3. For instructions, refer to the videos here.

Baya V2 Contacts

How to migrate contacts from my Personal Address Book in Baya V2 to Baya V3?

Keep your personal contacts in sync and updated in Baya V3. To merge contacts stored in the Personal Address book of Baya V2, you need to export it on your machine and import in Baya V2.

Export from Baya V2

  1. ‚ÄčLog in to your SyConnect account using Baya V2.
  2. Navigate to the Contacts application.
  3. On the left pane, select the Personal Contacts.
  4. On the top pane, click the Export contacts link.
  5. Choose the VCF format file to be exported.
  6. Download the file to your machine.
  7. Application downloads all your personal contacts in a .VCF format file.
  8. Import to Baya V3
  9. Log in to the SkyConnect account using Baya V3.
  10. Navigate to the Contacts application.
  11. On the top pane, click the Import button.
  12. Click the Choose File button.
  13. Choose the contacts file which you have downloaded recently from Baya V2.

How to Import CSV or VCF contacts list to Baya V2?

To keep your personal address book on Baya uptodate, you can use the Import address book feature.

A csv or vcard contact list exported from a third party application can be easily imported to Baya as shown below.

A. Locate and choose the type of file to be imported

  1. On the Personal Contact page, click the Import Contacts icon.

    An Import Contacts dialog box displays on the screen.

  2. Choose the type of file to be imported from the list.
  3. Click the Select File link which opens the File Upload dialog box.
  4. Locate the required csv or vcard file on your machine and click the Open button.

  5. Click the Continue button to proceed.
    Note: Application is unable to import contacts if there is mismatch in the file-format you have chosen and the format of the CSV file to be exported.
    For example:

    • You have chosen the Outlook CSV File format from the list
    • Actual CSV file on your machine is in Thunderbird CSV format (created by exporting contacts from Thunderbird).
    • When you try to import these contacts application gives a warning message saying invalid file format or considers these contacts as invalid.

B. Decide action to be taken for validated data like duplicate contacts and invalid data

Application validates all the contacts present in the csv file and provides following information.

  • Duplicate Contacts
  • Unsupported Fields
  • Invalid Contacts
Duplicate Contacts
After validation, application gives a list of duplicate contacts if found.

You can decide the action to be taken for these duplicate contacts.

Action To Be Taken On Duplicate Fields Description
Ignore All the duplicate contacts are ignored.
Update existing contact, ignoring blank fields Existing contacts are updated and blank fields are ignored.

For example:

  • Contact Deepa Joshi is present in Baya Address Book with details Email id: deepa@hotmail.com, Web Page: www.mithi.com.
  • Contact Deepa Joshi is also present in the contacts to be imported with details Email id:deepa@hotmail.com and Web Page field is blank.
  • If you choose the option Update existing contact ignoring blank fields, application updates all the details of the contact ignoring blank fields.
  • In this example, all the details of the contact Deepa Joshi are updated, and the content of Web Page field remains same i.e. www.mithi.com
Update existing contact, overriding with blank fields Existing contacts are updated, and blank fields are overridden.

For example:

  • Contact Deepa Joshi is present in Baya Address Book with details Email id: deepa@hotmail.com, Web Page: www.mithi.com.
  • Contact Deepa Joshi is also present in the contacts to be imported with details Email id:deepa@hotmail.com and Web Page field is blank.
  • If you choose the option Update existing contact overriding with blank fields, application updates all the details of the contact.
  • In this example, all the details of the contact Deepa Joshi are updated, and the content of Web Page field changes to blank.
Create new contact for duplicates New contact are created for duplicates.

Unsupported fields

Example screen showing unsupported fields

 Field map table for

  • CSV
  • VCF

Invalid Contacts

Application considers the contact invalid if the fields mentioned in the table are invalid.

Example screen showing invalid data

Following table gives you the list of fields which are validated while importing.

Importing Contacts From Fields Validated By Baya
Baya Address Book Gender
Email
Join Date
End Date
Birth Date
Anniversary
Outlook Address Book Email Id
Thunderbird Address Book Email Id
Gmail Address Book Email Id
Yahoo Address Book Email Id
Note: It is advised not to import the invalid contacts. You can de-select the Ignoring invalid contacts option and click the Import button to proceed anyway.

How fields are mapped from various CSV file2 to Baya V2 Personal Contacts?

Field mapping from various CSV files to Baya Personal Contacts

Baya Personal Contacts Gmail CSV Outlook CSV Thunderbird Yahoo
First name First Name First Name First Name First
Last name Last Name Last Name Last Name Last
Display name Display Name Display Name Nickname
Email E-mail Address E-mail Address Primary Email Email
Description Notes Notes Notes Comments
Office
Department Department Department Department
Job Title Job Title Job Title Job Title Title
Join date
End date
Company Company Company Organization Company
Company Phone Company Main Phone Company Main Phone Work Phone Work
Company Mobile
Company Fax Business Fax
Company Pager Pager
Company Address Business Address Business Street Work Address Work Address
Company City Business City Business City Work City Work City
Company State Business State Business State Work State Work State
Company Pin-code Business Postal Code Business Postal Code Work ZipCode Work ZIP
Company Country Business Country Business Country/Region Work Country Work Country
Company Web Page Web Page Web Page Web Page 1 Business Website
Gender Gender
Birth-date
Spouse Name Spouse Spouse
Children Children Children
Anniversary
Home Address Home Address Home Street Home Address Home Address
Home City Home City Home City Home City Home City
Home Pin-code Home Postal Code Home Postal Code Home ZipCode Home Zip
Home State Home State Home State Home State Home State
Home Country Home Country Home Country/Region Home Country Home Country
Home Pager Pager Pager
Home Phone Home Phone Home Phone Home Phone Home
Home Fax Home Fax Home Fax
Home Mobile Mobile Phone Mobile Phone Mobile Number Mobile
Home Web Page Personal Website

How fields are mapped from VCF file to Baya V2 Personal Contacts?

Field mapping from VCARD file to Baya Personal Contacts

VCARD Field Name Baya Contacts Field Name
FN Display Name
N First Name
Last Name
ORG Company
ADR Home City
Home Country
Home Pin-code
Home State
Home Address
Company City
Company Country
Company Pin-code
Company State
Company Address
TEL Home MobileHome Fax

Home Phone

Company Mobile

Company Fax

Company Phone

EMAIL Email
ANNIVERSARY Anniversary
BDAY Birth-Date
GENDER Gender
NICKNAME Display Name
NOTE Description
TITLE Job Title
URL Company Webpage
Home Webpage

Sample VCARD File:

VCARD File Baya Address Book
BEGIN:VCARDVERSION:3.0

FN:Deepa Sharma

N:Sharma;Deepa;;;

EMAIL;TYPE=INTERNET;TYPE=WORK:deepa@acmecorp.co.in

TEL;TYPE=WORK;TYPE=FAX:020-66660003

TEL;TYPE=CELL:9822900010

TEL;TYPE=WORK:020-66660004

ADR;TYPE=WORK:;;Rajiv Gandhi IT Park\, Hinjewadi\nPune 411044;;;;

TITLE:HR Asst

END:VCARD

Display Name= Deepa SharmaLast Name= Sharma

First Name= Deepa

E-mail= deepa@acmecorp.co.in

Company Fax= 020-66660003

Company Mobile= 9822900010

Company Phone= 020-66660004

Company Address= Rajiv Gandhi IT Park Hinjewadi

Company City= Pune

Company Pin-Code= 411044

Job Title= HR Asst

How tp export contacts from Baya V2 to CSV or VCF file?

Using the address book export feature of Baya, you can keep your personal address books in other apps and devices uptodate.
Baya can be used to export the personal address book in a variety of CSV and the VCard format.
Once exported, these contact details can be imported into a third party app on desktops such as Outlook or Thunderbird, hosted apps such as Yahoo or Gmail or into the native address books of mobile devices.

Baya exports address books to the following formats:

  • Baya AddressBook CSV
  • Outlook AddressBook CSV
  • Thunderbird AddressBook CSV
  • Outlook format CSV form Gmail
  • Yahoo AddressBook CSV
  • VCARD

The following sections explain the formats of the CSV and VCARD file.

VCard Files

vCard is a file format standard for electronic business cards which can be easily imported to various other mail providers and mobile devices. Baya supports vCard version 3.0.

If you want to import personal/shared contacts from Baya to any mobile devices, it is advised to export them in VCard file format. As all the popular mobile devices are compatible with VCard file format and import VCard file easily.

Following is the list of contact fields supported.

.

Contact Fields In Baya Corresponding Field In VCard File
firstname
lastname
N
displayname FN, NICKNAME
mail EMAIL
description NOTES
jobtitle ROLE
company
office
department
ORG
companyphone

companymobile

companyfax

companypager

homephone

homefax

homemobile

homepager

TEL
companywebpage
homewebpage
URL
companyaddress
companycity
companystate
companypincode
companycountry
homeaddress
homecity
homepincode
homestate
homecountry
ADR


CSV File 

CSV is a common, relatively simple file format that is widely supported by consumer, business, and other applications. Each mail provider has its own format for CSV file. Baya provides you various options for exporting contacts which are compatible with other mail providers. You need to choose appropriate CSV format for exporting contacts as per your mail provider.

Export Contacts from Baya

  1. On the Personal Contacts or the Shared Contacts page, click the Export Contacts icon.

    Tip: You can extract required contacts from your personal contacts using search facility, and export only those contacts to create a CSV.

    For example:

    To export all the contacts having firstname/lastname ‘smith’, first search these contacts and then export into required file format.

  2. Choose the appropriate file format(CSV/VCARD) in which you would like to export your personal/shared contacts. And, click the Export button.

    Application exports all the contacts and displays a message box showing the status.

  3. Click the Download button to download the CSV file on your machine.

    By default, the exported file is saved in the C:\Documents and Settings\{user}\My Documents\Downloads folder.

  4. You can import this file into your personal mail account contacts.

How to import contacts into third party apps?

Importing a VCard file

Refer following links for

Importing VCard file into Gmail contacts

Importing VCard file into Yahoo contacts

Importing VCF file into Windows

Importing contacts in Thunderbird

Importing a CSV file

The following table provides you links explaining steps for importing contacts by CSV file and type of CSV formatted file supported as per mail provider.

For example: If you need to import contacts into Gmail, you should choose the Outlook CSV format for Gmail option.

Web Client Refernce Link CSV Format To Be Chosen
Gmail Import and save the contacts list to your gmail account Outlook CSV format for Gmail
Yahoo Import-Export Contacts in Yahoo account Yahoo AddressBook CSV

Desktop Client Refernce Link CSV Format To Be Chosen
Outlook Import- Export Contacts in windows Outlook AddressBook CSV
Thunderbird Import-export contacts in Thunderbird Thunderbird AddressBook CSV

Calendar

How to migrate Calendar events from Baya V2 to Baya V3?

  1. Export from Baya V2
  2.  Log in to your SkyConnect account using Baya V2.

  3. Navigate to the Calendar application
  4. On the left pane, click the down arrow next to the Calendar from which events need to be exported.
  5. Click the Export Calendar option from the list.
  6. Choose the appropriate date range to download events.
  7. Application downloads the events in the .ics format file.
  1. Export from Baya V2
  2. Log in to your SkyConnect account using Baya V3.
  3. Navigate to the Calendar application.
  4. On the top pane, click the Import button.
  5. Click the Choose File button.
  6. Choose the .ics file which you have downloaded recently from Baya V2.