Web Client
What is the difference between Baya V2, V3, and V4?
Refer to the topic linked here.
Which browsers are supported by Baya V2?
Refer to the topic linked here.
How to migrate from Baya V2 to Baya V3/ V4?
Refer to the topic linked here.How to access Online Tour in Baya V2?
Learn how to configure your mobile or desktop clients to access the collaboration applications and experience our interactive tour of the webclient Baya.
Follow the steps given below to start the Baya quick tour
- Navigate to the Baya application (Email/ Contacts/ Chat/ Settings )
- Click the question mark icon on the top pane.
- Choose the Web option to start the Baya tour for the application you are using.
- On the pop-up page select the quick or complete tour.
How to check the Last Login Activity /Details?
Steps to check the Last Login Activity and Details
The last login details give the date, time and the IP used to login to Baya before this login.
If you find that the details look suspicious, then you can contact your system administrator to investigate further. It is also a good idea to immediately update your account password.
To check the last login activity:
- Load the User panel by clicking the down arrow next to your email id
- Click the down arrow next to the text Your account was last accessed on
Contacts
How to migrate contacts from my Personal Address Book in Baya V2 to Baya V3?
Keep your personal contacts in sync and updated in Baya V3. To merge contacts stored in the Personal Address book of Baya V2, you need to export it on your machine and import in Baya V2.
Export from Baya V2
- Log in to your SyConnect account using Baya V2.
- Navigate to the Contacts application.
- On the left pane, select the Personal Contacts.
- On the top pane, click the Export contacts link.
- Choose the VCF format file to be exported.
- Download the file to your machine.
- Application downloads all your personal contacts in a .VCF format file.
- Import to Baya V3
- Log in to the SkyConnect account using Baya V3.
- Navigate to the Contacts application.
- On the top pane, click the Import button.
- Click the Choose File button.
- Choose the contacts file which you have downloaded recently from Baya V2.
How to Import CSV or VCF contacts list to Baya V2?
To keep your personal address book on Baya uptodate, you can use the Import address book feature.
A csv or vcard contact list exported from a third party application can be easily imported to Baya as shown below.
A. Locate and choose the type of file to be imported
- On the Personal Contact page, click the Import Contacts icon.
An Import Contacts dialog box displays on the screen.
- Choose the type of file to be imported from the list.
- Baya Address Book CSV: A csv file created by exporting contacts from Baya web Client.
- Outlook Address Book CSV: A csv file created by exporting contacts from Outlook mail client.
- Thunderbird Address Book CSV: A csv file created by exporting contacts from Thunderbird desktop mail client.
- Gmail Address Book CSV : A csv file created by exporting contacts from Gmail account.
- Yahoo Address Book CSV : A csv file created by exporting contacts from Yahoo account.
- VCARD : vCard is a file format standard for electronic business cards.
- Click the Select File link which opens the File Upload dialog box.
- Locate the required csv or vcard file on your machine and click the Open button.
- Click the Continue button to proceed.
Note: Application is unable to import contacts if there is mismatch in the file-format you have chosen and the format of the CSV file to be exported.
For example:- You have chosen the Outlook CSV File format from the list
- Actual CSV file on your machine is in Thunderbird CSV format (created by exporting contacts from Thunderbird).
- When you try to import these contacts application gives a warning message saying invalid file format or considers these contacts as invalid.
B. Decide action to be taken for validated data like duplicate contacts and invalid data
Application validates all the contacts present in the csv file and provides following information.
- Duplicate Contacts
- Unsupported Fields
- Invalid Contacts
You can decide the action to be taken for these duplicate contacts.
| Action To Be Taken On Duplicate Fields | Description |
|---|---|
| Ignore | All the duplicate contacts are ignored. |
| Update existing contact, ignoring blank fields | Existing contacts are updated and blank fields are ignored. For example:
|
| Update existing contact, overriding with blank fields | Existing contacts are updated, and blank fields are overridden. For example:
|
| Create new contact for duplicates | New contact are created for duplicates. |
Unsupported fields
Example screen showing unsupported fields
- CSV
- VCF
Invalid Contacts
Application considers the contact invalid if the fields mentioned in the table are invalid.
Example screen showing invalid data
Following table gives you the list of fields which are validated while importing.
| Importing Contacts From | Fields Validated By Baya |
|---|---|
| Baya Address Book | Gender Join Date End Date Birth Date Anniversary |
| Outlook Address Book | Email Id |
| Thunderbird Address Book | Email Id |
| Gmail Address Book | Email Id |
| Yahoo Address Book | Email Id |
| Note: It is advised not to import the invalid contacts. You can de-select the Ignoring invalid contacts option and click the Import button to proceed anyway. | |
How fields are mapped from various CSV file2 to Baya V2 Personal Contacts?
Field mapping from various CSV files to Baya Personal Contacts
| Baya Personal Contacts | Gmail CSV | Outlook CSV | Thunderbird | Yahoo |
|---|---|---|---|---|
| First name | First Name | First Name | First Name | First |
| Last name | Last Name | Last Name | Last Name | Last |
| Display name | – | Display Name | Display Name | Nickname |
| E-mail Address | E-mail Address | Primary Email | ||
| Description | Notes | Notes | Notes | Comments |
| Office | – | – | – | – |
| Department | Department | Department | Department | – |
| Job Title | Job Title | Job Title | Job Title | Title |
| Join date | – | – | – | – |
| End date | – | – | – | – |
| Company | Company | Company | Organization | Company |
| Company Phone | Company Main Phone | Company Main Phone | Work Phone | Work |
| Company Mobile | – | – | – | – |
| Company Fax | – | Business Fax | – | – |
| Company Pager | – | – | – | Pager |
| Company Address | Business Address | Business Street | Work Address | Work Address |
| Company City | Business City | Business City | Work City | Work City |
| Company State | Business State | Business State | Work State | Work State |
| Company Pin-code | Business Postal Code | Business Postal Code | Work ZipCode | Work ZIP |
| Company Country | Business Country | Business Country/Region | Work Country | Work Country |
| Company Web Page | Web Page | Web Page | Web Page 1 | Business Website |
| Gender | Gender | – | – | – |
| Birth-date | – | – | – | – |
| Spouse Name | Spouse | Spouse | – | – |
| Children | Children | Children | – | – |
| Anniversary | – | – | – | – |
| Home Address | Home Address | Home Street | Home Address | Home Address |
| Home City | Home City | Home City | Home City | Home City |
| Home Pin-code | Home Postal Code | Home Postal Code | Home ZipCode | Home Zip |
| Home State | Home State | Home State | Home State | Home State |
| Home Country | Home Country | Home Country/Region | Home Country | Home Country |
| Home Pager | Pager | Pager | – | – |
| Home Phone | Home Phone | Home Phone | Home Phone | Home |
| Home Fax | Home Fax | Home Fax | – | – |
| Home Mobile | Mobile Phone | Mobile Phone | Mobile Number | Mobile |
| Home Web Page | – | – | – | Personal Website |
How fields are mapped from VCF file to Baya V2 Personal Contacts?
Field mapping from VCARD file to Baya Personal Contacts
| VCARD Field Name | Baya Contacts Field Name |
|---|---|
| FN | Display Name |
| N | First Name Last Name |
| ORG | Company |
| ADR | Home City Home Country Home Pin-code Home State Home Address Company City Company Country Company Pin-code Company State Company Address |
| TEL | Home MobileHome Fax Home Phone Company Mobile Company Fax Company Phone |
| ANNIVERSARY | Anniversary |
| BDAY | Birth-Date |
| GENDER | Gender |
| NICKNAME | Display Name |
| NOTE | Description |
| TITLE | Job Title |
| URL | Company Webpage Home Webpage |
Sample VCARD File:
| VCARD File | Baya Address Book |
|---|---|
| BEGIN:VCARDVERSION:3.0 FN:Deepa Sharma N:Sharma;Deepa;;; EMAIL;TYPE=INTERNET;TYPE=WORK:deepa@acmecorp.co.in TEL;TYPE=WORK;TYPE=FAX:020-66660003 TEL;TYPE=CELL:9822900010 TEL;TYPE=WORK:020-66660004 ADR;TYPE=WORK:;;Rajiv Gandhi IT Park\, Hinjewadi\nPune 411044;;;; TITLE:HR Asst END:VCARD | Display Name= Deepa SharmaLast Name= Sharma First Name= Deepa E-mail= deepa@acmecorp.co.in Company Fax= 020-66660003 Company Mobile= 9822900010 Company Phone= 020-66660004 Company Address= Rajiv Gandhi IT Park Hinjewadi Company City= Pune Company Pin-Code= 411044 Job Title= HR Asst |
How tp export contacts from Baya V2 to CSV or VCF file?
Using the address book export feature of Baya, you can keep your personal address books in other apps and devices uptodate.
Baya can be used to export the personal address book in a variety of CSV and the VCard format.
Once exported, these contact details can be imported into a third party app on desktops such as Outlook or Thunderbird, hosted apps such as Yahoo or Gmail or into the native address books of mobile devices.
Baya exports address books to the following formats:
- Baya AddressBook CSV
- Outlook AddressBook CSV
- Thunderbird AddressBook CSV
- Outlook format CSV form Gmail
- Yahoo AddressBook CSV
- VCARD
The following sections explain the formats of the CSV and VCARD file.
VCard Files
vCard is a file format standard for electronic business cards which can be easily imported to various other mail providers and mobile devices. Baya supports vCard version 3.0.
If you want to import personal/shared contacts from Baya to any mobile devices, it is advised to export them in VCard file format. As all the popular mobile devices are compatible with VCard file format and import VCard file easily.
Following is the list of contact fields supported.
| Contact Fields In Baya | Corresponding Field In VCard File |
|---|---|
| firstname lastname | N |
| displayname | FN, NICKNAME |
| description | NOTES |
| jobtitle | ROLE |
| company office department | ORG |
| companyphone companymobile companyfax companypager homephone homefax homemobile homepager | TEL |
| companywebpage homewebpage | URL |
| companyaddress companycity companystate companypincode companycountry homeaddress homecity homepincode homestate homecountry | ADR |
CSV File
CSV is a common, relatively simple file format that is widely supported by consumer, business, and other applications. Each mail provider has its own format for CSV file. Baya provides you various options for exporting contacts which are compatible with other mail providers. You need to choose appropriate CSV format for exporting contacts as per your mail provider.
Export Contacts from Baya
- On the Personal Contacts or the Shared Contacts page, click the Export Contacts icon.
Tip: You can extract required contacts from your personal contacts using search facility, and export only those contacts to create a CSV.
For example:
To export all the contacts having firstname/lastname ‘smith’, first search these contacts and then export into required file format.
- Choose the appropriate file format(CSV/VCARD) in which you would like to export your personal/shared contacts. And, click the Export button.
Application exports all the contacts and displays a message box showing the status.
- Click the Download button to download the CSV file on your machine.
By default, the exported file is saved in the C:\Documents and Settings\{user}\My Documents\Downloads folder.
- You can import this file into your personal mail account contacts.
How to import contacts into third party apps?
Importing a VCard file
Refer following links for
Importing VCard file into Gmail contacts
Importing VCard file into Yahoo contacts
Importing VCF file into Windows
Importing contacts in Thunderbird
Importing a CSV file
The following table provides you links explaining steps for importing contacts by CSV file and type of CSV formatted file supported as per mail provider.
For example: If you need to import contacts into Gmail, you should choose the Outlook CSV format for Gmail option.
| Web Client | Refernce Link | CSV Format To Be Chosen |
|---|---|---|
| Gmail | Import and save the contacts list to your gmail account | Outlook CSV format for Gmail |
| Yahoo | Import-Export Contacts in Yahoo account | Yahoo AddressBook CSV |
| Desktop Client | Refernce Link | CSV Format To Be Chosen |
|---|---|---|
| Outlook | Import- Export Contacts in windows | Outlook AddressBook CSV |
| Thunderbird | Import-export contacts in Thunderbird | Thunderbird AddressBook CSV |
Calendar
How to migrate Calendar events from Baya V2 to Baya V3?
- Export from Baya V2
Log in to your SkyConnect account using Baya V2.
- Navigate to the Calendar application
- On the left pane, click the down arrow next to the Calendar from which events need to be exported.
- Click the Export Calendar option from the list.
- Choose the appropriate date range to download events.
- Application downloads the events in the .ics format file.
- Export from Baya V2
- Log in to your SkyConnect account using Baya V3.
- Navigate to the Calendar application.
- On the top pane, click the Import button.
- Click the Choose File button.
- Choose the .ics file which you have downloaded recently from Baya V2.