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Step 3: Configure the mail routing rules to journal mail to Vaultastic

To journal incoming and outgoing emails by users of the domain, you have to define a Sending Routing and a Receiving Routing rule. 

Configuring the Sending Routing Rule

The Google Workspace (formerly G Suite) Sending routing setting enables you to deliver outbound and internal-sending delivery to Vaultastic. Follow the steps mentioned below to configure a sending routing rule for your domain or organizational unit.

  1. Sign in to the Google Admin console
  2. From the dashboard, go to Apps > Google Workspace > Gmail
  3. Scroll down and choose the Routing section
  • In the Organizations section, highlight your domain or the organizational unit for which you want to configure settings
  • If the setting’s status is Not configured yet, click CONFIGURE (the “Add setting” dialog box will display)
  • If the setting’s status is Locally applied or Inherited,
    • Click EDIT to edit an existing setting (the “Edit setting” dialog box will display)
    • OR click ADD ANOTHER to add a new setting (the “Add setting” dialog box will display)
  1. Give a Name to the sending routing rule 
  2. In the Messages to affect section,
    • Select Inbound, Outbound, Internal Sending Messages, and Internal Receiving Messages 
  3. Scroll down to decide the action to be taken on the email messages.
    1. Select to Modify Message
    2. Select the Add X-Gm-Original-To header box 
    3. Scroll-down to Also Deliver to section and 
      • Select the Add more recipient box to deliver a copy of each mail sent by the user to his/her respective archive account on Vaultastic
      • Click the Add link
      • In the Recipients box, 
        • Choose the Advanced option from the list 
        • Select the Change route box 
        • Select Vaultastic mail route from the list 
        • Select the Add X-Gm-Original-To header box
        • Vaultastic archives email messages sent/received to the Inbox folder of your primary mail account and ignores the spam email messages if you select the options Do not deliver spam to this recipient and Suppress bounces from this recipient. To archive all the messages received to your Inbox as well as the Spam folder, you need to deselect these options.
        • Save the recipients settings
  4. Click the Show options link to apply the filter

    1. In the Envelope Filter section, apply the envelope filter to affect only specific envelope senders

      • ​​Case A: ​To enable archiving for a single user,

        • ​Select the Single email address option from the list

        • Provide the email address of the user

      • ​Case B: To enable archiving for a group,

        • ​Select the Group Membership (only sent mail) option from the list

        • Select the Group of Vaultastic users from the list

  5. ​​Scroll-down and Save the rule.

Multiple domains in the organization to be configured for archiving? Refer to the steps mentioned in the solution article: How to configure multiple Google Workspace domains within the organization for archiving in Vaultastic?

Configure the Receiving Routing Rule 

The Receiving routing setting enables you to deliver inbound and internal-receiving delivery to Vaultastic.

Follow the steps mentioned below to configure a receiving routing rule for all users of your domain hosted on Google Workspace (formerly G Suite).

  1. Sign in to the Google Admin console
  2. From the dashboard, go to Apps > Google Workspace > Gmail
  3. Scroll down and choose the Routing section
  • In the Organizations section, highlight your domain or the organizational unit for which you want to configure settings
  • If the setting’s status is Not configured yet, click CONFIGURE (the “Add setting” dialog box will display)
  • If the setting’s status is Locally applied or Inherited,
    • Click EDIT to edit an existing setting (the “Edit setting” dialog box will display)
    • OR click ADD ANOTHER to add a new setting (the “Add setting” dialog box will display)
  1. Give a Name to the sending routing rule 
  2. In the Messages to affect section,
  • Select Inbound, Outbound, Internal Sending Messages, and Internal Receiving Messages 
  1. Scroll down to decide the action to be taken on the email messages.
    1. Select to Modify Message 
    2. Select the Add X-Gm-Original-To header box 
    3. Scroll-down to Also Deliver to section and 
      • Select the Add more recipient box to deliver a copy of each mail sent by the user to his/her respective archive account on Vaultastic
      • Click the Add link
      • In the Recipients box
        • Choose the Advanced option from the list 
        • Select the Change route box 
        • Select Vaultastic mail route from the list 
        • Select the Add X-Gm-Original-To header box
        • Vaultastic archives email messages sent/received to the Inbox folder of your primary mail account and ignores the spam email messages if you select the options Do not deliver spam to this recipient and Suppress bounces from this recipient. To archive all the messages received to your Inbox as well as the Spam folder, you need to deselect these options.
        • Save the recipients settings
  2. Click the Show options link to apply the filter

    1. In the Envelope Filter section, apply the envelope filter to affect only specific envelope recipients

      • ​​Case A: ​To enable archiving for a single user,

        • ​Select the Single email address option from the list

        • Provide the email address of the user

      • ​Case B: To enable archiving for a group,

        • ​Select the Group Membership (only sent mail) option from the list

        • Select the Group of Vaultastic users from the list

  3. ​​Scroll-down and Save the rule.

Multiple domains in the organization to be configured for archiving? Refer to the steps mentioned in the solution article: How to configure multiple Google Workspace domains within the organization for archiving in Vaultastic?