A license is generated for your organization. The license manager module ensures that you adhere to the license agreement by restricting the usage to the licensed number of days.
Impact of the license on the SkyConnect working
| License Type | Max Number Of Days | Max Number Of Users | Mithi Support | Admin Operations | Application Access |
|---|---|---|---|---|---|
| SkyConnect | As per license | Unlimited (Your will be charged for the additional users on a pro-rata basis) | Will be suspended on the day license expires | As per the tables in the next section | Will continue to function for 14 days after license expiry, after which users will not be able to access email and chat accounts using HTTP / POP / IMAP / SMTP or XMPP |
License status and administration restrictions
The restrictions are placed on the operations allowed using the Admin Panel or Application Manager to manage the SkyConnect entities.
The sections below give the details:
Provisioning entities
This table assumes that your admin role allows you to provision all the entities below.
If your role does not allow provisioning of a certain entity, then it will be disallowed irrespective of the state of the license.
The operations which reduce user count are:
- Deleting users
- Moving them to another mail system
The table gives the admin operations allowed at different states of the license
| License State | Organization | Domain | User |
|---|---|---|---|
| Active | Allowed | Allowed | Allowed |
| Near user limit threshold | Allowed | Allowed | Allowed. |
| User limit has expired | Allowed | Allowed | All operations allowed. If the number of users provisioned exceeds the licensed count, then you will be charged on the extra usage on a monthly basis. |
| Near the time expiry | Allowed | Allowed | Allowed |
| Time expired | Not allowed | Not allowed | Not allowed |
Managing entities
This table assumes that your admin role allows you to manage all the entities below. If your role does not allow managing of a certain entity, then it will be disallowed irrespective of the state of the license.
Critical operations are
- Resetting user/group passwords
- Resetting account lockout status
| License State | Organization | Domain | User |
|---|---|---|---|
| Active | Allowed | Allowed | Allowed |
| Near user limit threshold | Allowed | Allowed | Allowed |
| User limit has expired | Allowed | Allowed | Allowed |
| Near time expiry | Allowed | Allowed | Allowed |
| Time expired | Allow only the critical operations. | Allow only the critical operations. | Allow only the critical operations. |
Calculating the licensed users in the system
A licensed user is a user who has an active account on the SkyConnect servers.
The following users are not counted as licensed users:
- System users such as postmaster.
- Users whose mailsystem is Others. (Users with Others mailsystem are hosted on the co-existence servers.)
- Aliases
- Groups
Alerts
Primary or technical contacts will receive email alerts at the following triggers:
- when you are nearing or crossed the user limit or the time limit.
- when user limits crossing the 90% threshold.
- for time limits 30,15, 7, 5, 4, 3, 2 and 1 day before license expiry.
You can set the thresholds for receiving notifications using Admin Panel.
Viewing the Licensed & Provisioned users for an organization
- Log in to the SkyConnect Admin Panel.
- From the left pane, select a SkyConnect domain from the list of domains.
- On the right pane, expand the Organization License section.
- The License Users Limit property shows the licensed users to your organization.
- The License Generation Date property shows the date when current license was generated.
- The Licensed Users Presents property shows the number of users you have provisioned across all domains in the organization.
- Alternatively, you can subscribe to a users report from the Admin Panel. The report will be sent to your registered email id. Details of subscribing to SkyConnect reports can be found here.
Configuration
Domain Configuration
As an Admin, you can view all the License related information from Admin Panel. Using Admin Panel, you can update the License properties mentioned below
| Steps | License Properties |
|---|---|
| Admin Panel => Domain name => License |
|