Working with PST, ZIP and CSV files in Vaultastic Open & Deep Stores

Overview

The Open and Deep Stores support structured operations on archive file formats including:

• .pst

• .zip

• .csv (content list files)

These capabilities allow you to:

• View metadata

• Extract selected content

• Generate content lists

• Move email data to Active Store

• Convert archive formats

1. Understanding Content List (.csv) Files

When data is uploaded using LegacyFlo, a corresponding .csv content list file is usually created.

The CSV file contains:

• Email metadata:

  • Date

  • Sender (From)

  • Recipient (To)

  • Subject

• File metadata (for drive archives)

Supported Operations:

• View contents using the eye icon

• Search within metadata fields

• Select and extract specific items

Notes

• The .csv file is required for performing selective extraction.
• If a .csv file is not available; it must be generated before proceeding

2. Working with PST Files (.pst)

PST files typically contain mailbox archives.

Available operations

• Generate content list
• View metadata
• Extract selected emails
• Move content to Active Store

A. Generate Content List

If the PST file was not processed via LegacyFlo:

1. Select the PST file.
2. Click Generate Content List.
3. A LegacyFlo job creates a corresponding .csv metadata file.

Output

• A .csv file is created and linked to the PST file.

B. View and Extract Email

1. Open the associated .csv file.

2. Search by:

   • Date

   • From ID

   • To ID

   • Subject

3. Select required emails.

4. Click Extract.

5. Choose output format:

   • PST

   • EML (ZIP)

6. Submit request.

Output

• Extraction is processed as a LegacyFlo job.
• Notifications are sent on job start and completion.

C. Move PST Content to Active Store

If full keyword-level search is required:

1. Select the PST file.

2. Click Move to Active.

3. Submit LegacyFlo request.

Output

• Emails are indexed in Active Store.
• Full search capabilities become available.

Best Practice:
Create a temporary vault for investigation. Delete the vault after use.

Note

• Movement is a bulk operation. Individual email selection is not supported in this step.

3. Working with ZIP Files Containing EML Files

Available operations:

• Generate content list

• View metadata

• Extract selected email

• Move to Active Store

• Convert to PST

Process

• Same workflow as PST files:
  • Generate .csv
  • Search metadata
  • Extract or move data

4. Working with ZIP Files Containing Other Documents

When ZIP files contain non-email documents:

Available operations:

• Generate content list

• View file metadata

• Extract selected files

Notes

• Email-specific operations (e.g., move to Active Store, convert to PST) are not supported for non-email content.
• Only metadata-level operations and extraction are available.

5. Restoring PST/ZIP Files in Deep Store

If the archive is in Deep Store:

1. Restore the file first.

2. Wait for restoration completion.

3. Perform content viewing, extraction, or movement.

Important

• No operations are available until restoration is complete.
• Restoration time depends on file size and storage tier.

6. Tracking Extraction and Movement Jobs

All long-running operations generate a LegacyFlo request.

To track a job

• Record the Request ID
• Go to LegacyFlo Requests Dashboard
• Monitor status:
  • Submitted
  • In Progress
  • Completed
  • Failed

Notifications

• Email notifications are sent for:
  • Job start
  • Job completion
  • Failures (if any)

7. Output and Download Locations

Extraction Outputs

• Extracted files are made available for download after job completion.
• Output format depends on selection:
  • PST → single archive file
  • EML (ZIP) → compressed file

Access

• Download links are provided in:
  • Email notification
  • LegacyFlo Requests Dashboard

8. Permissions and Access Control 

Required permissions

Users must have:

• Access to Open/Deep Store
• Permission to:
  • View files
  • Generate content lists
  • Extract content
  • Move data to Active Store

Notes

• Operations may be restricted based on role.
• Unauthorized actions will not be visible in UI.

9. Limitations and Constraints

• Operations require a .csv content list.
• Deep Store files must be restored before use.
• Large files may result in longer processing times.
• Partial extraction depends on metadata availability.
• Conversion is supported only for email-based archives.

10. Error Handling and Failure Scenarios

Common failure scenarios

• Missing .csv file
• Corrupt PST/ZIP file
• Unsupported file format inside ZIP
• Interrupted LegacyFlo job

Resolution steps

1. Verify file integrity.
2. Regenerate content list.
3. Re-submit the request.
4. Check job logs in the LegacyFlo dashboard.

Summary

Structured file handling in Vaultastic enables:

• Metadata-level inspection

• Selective extraction

• Movement to Active Store for keyword search

• Format conversion (ZIP to PST)

• Controlled investigation workflows

For basic file upload and management, refer to the:

Open & Deep Store Quick Start Guide