Overview
The ClrStream Outbound Usage Dashboard provides administrators with visibility into usage across the organization.
The dashboard can be used to monitor the outbound mail flow:
The dashboard supports:
- Daily view – data for each day within a selected month
- Monthly view – aggregated data for each month within a selected year
- Chart view – graphical representation
- Table view – detailed data
Regularly monitoring this dashboard helps ensure that services are running as expected and that the usage remains within planned limits.
Note: The dashboard will display statistics till the previous day.
Accessing the Usage Dashboard
To open the Usage Dashboard:
Log in to your ClrStream Outbound domain using an admin ID.
From the Application Switch, click the Usage Dashboard icon.
The dashboard opens in the right pane
At the top-right corner of the dashboard:
Select the required ClrStream Outbound domain from the drop-down list.
Select All Domains to display aggregated statistics across all domains in the organization.
Viewing Dashboard Data
The dashboard provides following options:
Time Selection
- Daily View
Displays usage statistics for each day of a selected month and year - Monthly View
Displays aggregated usage statistics for each month of a selected year
Statistics to be show
- Mail Count
Displays usage statistics for mails sent. If you choose the Mail Count option, a single mail with multiple recipients is counted as one. - Recipient Count
Displays usage statistics for recipients. If you choose the Recipient Count option, the counts will reflect the number of recipients per mail.
Display Format
- Chart View – graphical summary of trends
- Table View – detailed numerical data
Organization-Level View
- When All Domains is selected, table data is aggregated across all senders in all domains
If data is not available for a given date, the dashboard displays –.
Data shown
The Data section displays statistics on the usage.
This section helps administrators monitor:
- Sent - The number of mails successfully delivered
- Bounced - The number of bounced mails
- Deferred - The number of deferred mails
- Expired - The number of mail expired and removed from the queues
- Rejected - The number of mail rejected by the ClrStream service
Data Interpretation Notes
- Daily values represent activity for that specific day
- Monthly values represent aggregated totals
Data Availability and Limitations
- Data is available only from the time the dashboard was enabled
- Historical data prior to feature activation is not shown
- Missing data is displayed as “–”
- Aggregated organization data depends on availability across domains
Permissions Required
- Access to the Usage Dashboard requires administrator privileges
- An organization-level view requires access to multiple domains
Troubleshooting
| Issue | Possible Cause | Action |
|---|---|---|
| No data displayed | No activity | Verify application connectors |
| Too many bounces | Wrong list of recipients | Download daily reports to get to the RCA |
| Too many mails deferred | Connectivity issues? | Download daily reports to get to the RCA |
| Too many mails rejected | Sender not registred OR IPs shared are incorrect | Verify sender ids and IPs registered for the Senders |
Recommended Usage
Administrators should review the Usage Dashboard periodically to:
Verify that operations are running normally
Review usage trends
Regular monitoring helps ensure reliable mail delivery and predictable usage.