General Reference

View the SLA for all Mithi products. Learn how to access and use the help-desk to communicate with the Mithi team.

Articles

Terms of Service
Revision History Effective Date 29th July 2019 Effective Date for customers who signed up before 29th July 2019 21st August 2019 Last Updated on ...
Billing Overview
An overview and faqs about Mithi's billing model for the cloud SaaS products, covering annual contracts, pay-per-use, and on-demand services
Helpdesk
Overview The Helpdesk is available to the system administrators to communicate with Mithi for general, billing and technical support for all of Mithi's products. The access to the Helpdesk is available via a login to your accou...
MyAccount
What is MyAccount at Mithi? Who can access the MyAccount? The myaccount.mithi.com is accessed using the primary contact email id (registered with us when your domain was provisioned) for your organization. The primary contact email i...
Documentation
How can i get a offline copy of the user/admin guide? Mithi docs allows you to export a specific article to a PDF file.  Navigate to the required article in the list and click the PDF icon in the top pane. PDF file will be displayed on the sc...