File Operations using the Open Storage Application


The Open Store Application is used by Vaultastic Admins to browse through the store, upload & download data. 

Admins can search through the open store using file attributes such as file name, creation date etc.

The application integrates with LegacyFlo to allow admins to quickly upload data from popular sources such as mailboxes and drives. This interface is suitable to upload small volumes of data from the sources listed. However for large volumes of data or to upload from other sources, there are alternate upload methods available as explained here.

Similarly, the application can also be used to download or move small volumes of data. However there are different options to move out data as mentioned here 

Uploading files to the Open Store

1. Uploading files from your desktop

  • From the list of options under Upload Files From, click on Upload files from your desktop
  • On the next screen, Select all the required files to be uploaded to the store. Selected files will be listed with their sizes (in brackets).
  • Clicking the cross icon at the end of the file will remove that file from the list. 
  • Click the Upload button to upload all the selected files to the open store.
  • The uploaded files will be shown in the Files view of the Open Store.

2. Uploading a file with data from a mailbox/drive or Freshdesk solutions

The sections below list the upload options available from the Open Store Application interface

Google Workspace

Data SourceUpload OptionPreparation
GMail mailboxGMail using API (recommended)Follow the instructions given here.
GMail mailbox  Gmail Using IMAP With Less Secure Access

For less secure access via IMAP, follow the instructions given here.
GMail mailboxGMail Using IMAP access with OAuth
  1. For domain-wide delegated access, follow the instructions given here.
  2. Follow the steps given here to enable IMAP access for all the mailboxes to be migrated.

 GDriveGDrive Follow the instructions given here.


Data SourceUpload OptionPreparation
Outlook mailboxOutlook Mailbox using API (recommended)
  • Step 1: Follow the instructions given here to get the credentials for the API.
  • Step 2: Delegate access as given here.
Outlook mailboxOutlook Mailbox using IMAP
  • Step 1: Follow the instructions given here to get the credentials for the API.
  • Step 2: Delegate access as given here.
OneDrive OneDrive (using API)
  • Step 1: Follow the instructions given here to get the credentials for the API.
  • Step 2: Delegate access as given here.

Searching for files 

  • To filter the results, click on Fetch Files. An advanced search pop-up will allow you to define criteria such as filename, size, and last modification date.
  • You can search using file names. Select an operator from the drop-down list and the text value.
  • You can search for files with sizes within the given range by specifying the min and max values.
  • Dates can be specified in three ways. You can select from a predefined range, select a date, or a date range.
  • To clear the entire form, click on Clear All. To clear specific criteria, click on the clear button next to it.
  • Clicking on Fetch will fetch the file details of files matching the search criteria.
  • The file details are fetched in batches, scroll down to fetch more results.

Deleting files 

  • Clicking the Delete icon at the end of the row will delete the file permanently from the store. 
  • Selecting more than one file will show the Delete Selected option in the Actions pane. Click the Delete Selected button to remove files from the store.
  • As the deleting action is irreversible, the utmost care has to be taken before deleting any file from the store.

Downloading files to your desktop from the Open Store 

  • Clicking the Download icon at the end of the row will download the file to the machine.
  • Selecting more than one file will show the Download Selected option in the Actions pane. Click the Download Selected button to download files from the store to your machine. 
  • The blue (D) icon will be shown next to the file name indicating the file has been downloaded in the current session.

Requirements and limits for downloading and uploading files to your desktop

Number of simultaneous downloads: 10

The Largest file that can be uploaded or downloaded: 200 GB 

Bandwidth requirements:

To upload or download a 100GB file in 1hr, the client needs an internet speed of approx. 30Mbps upload/download

The following table lists the different possibilities:

Upload/Download speed (Mbps)Time limit (hour)Largest file that can be uploaded/downloaded (GB)
30 Mbps1 hour100 GB
25 Mbps1 hour88 GB
20 Mbps1 hour70 GB
15 Mbps1 hour53 GB
10 Mbps1 hour35 GB
5 Mbps1 hour17.5 GB
1 Mbps1 hour3.5 GB

Note: Progress bars are shown during uploads and downloads. If the client switches between the open store home and uploads page during download and uploads respectively, the download/upload will continue but the client will lose track of any ongoing progress.