Overview
- Domain Admins can enable 2 Factor Authentication to secure access to users' accounts using the web client.
- Admins can control the feature at the domain or user level as given in the paragraphs below.
Domain level settings
To enable/disable 2 Factor Authentication for your domain
- Log in to the Admin Panel using an email id with Admin Role
- Select the Domain in the list on the left
- Expand the Mail Client Two Factor Authentication section in the right pane
- To enable 2-factor authentication for the domain, change the value of Mail Client Two Factor Authentication to ON and click on Save in the bottom right corner.
- To disable 2-factor authentication for the domain, change the value of Mail Client Two Factor Authentication to OFF and click on Save in the bottom right corner.
Note: This is a master switch for the domain and all individual user/COS settings are subject to this setting being ON.
User-level settings
To enable/disable 2 Factor Authentication for a user
- Log in to the Admin Panel using an email id with Admin Role
- Select the Domain in the list on the left and click on Users
- Select the user from the middle pane
- In the right pane, expand the Mail Client Two Factor Authentication section.
- To enable 2-factor authentication for the user, change the value of Mail Client Two Factor Authentication to ON and click on Save in the bottom right corner.
- To disable 2-factor authentication for the user, change the value of Mail Client Two Factor Authentication to OFF and click on Save in the bottom right corner.
- Once enabled, the user will have to perform 2-factor login every time she wants to access the web client as given here.
Updating the user settings via a CSV
To update the settings via a CSV, use the property mailclient2factorauth