MithiDocs

2 Factor Authentication

Overview

  • Domain Admins can enable 2 Factor Authentication to secure access to users' accounts using the web client.
  • Admins can control the feature at the domain or user level as given in the paragraphs below.

Domain level settings

To enable/disable 2 Factor Authentication for your domain

  1. Log in to the Admin Panel using an email id with Admin Role
  2. Select the Domain in the list on the left
  3. Expand the Mail Client Two Factor Authentication section in the right pane
  4. To enable 2-factor authentication for the domain, change the value of Mail Client Two Factor Authentication to ON and click on Save in the bottom right corner.
  5. To disable 2-factor authentication for the domain, change the value of Mail Client Two Factor Authentication to OFF and click on Save in the bottom right corner. 

Note: This is a master switch for the domain and all individual user/COS settings are subject to this setting being ON.

User-level settings

To enable/disable 2 Factor Authentication for a user

  1. Log in to the Admin Panel using an email id with Admin Role
  2. Select the Domain in the list on the left and click on Users 
  3. Select the user from the middle pane
  4. In the right pane, expand the Mail Client Two Factor Authentication section.
  5. To enable 2-factor authentication for the user, change the value of Mail Client Two Factor Authentication to ON and click on Save in the bottom right corner.
  6. To disable 2-factor authentication for the user, change the value of Mail Client Two Factor Authentication to OFF and click on Save in the bottom right corner. 
  7. Once enabled, the user will have to perform 2-factor login every time she wants to access the web client as given here.

Updating the user settings via a CSV

To update the settings via a CSV, use the property mailclient2factorauth