Mithi Customer Account

Overview Each customer has an account with Mithi.  Your Customer Account on Mithi is a single window for the following applications:  Notifications   Contact Manager Order Book Payment Record License Extension Dashboards H...

Overview You can update your profile details such as the display name and password as given in the steps below. Update the Display Name Login to your Mithi account using valid credentials. Click on the Profile Icon in the top left corner...

Overview All important / automated communications from Mithi to its customers are sent via notifications. These include notifications for download, upgrades. best practices etc. Notifications are sent via email to all the contacts of an organiz...

Overview Contacts On signing up for your first Mithi product or subscription, a Mithi Customer Account with the Primary role gets created for your organization, accessible from myaccount2.mithi.com. Each customer can have up to 5 contacts who c...

Overview Orders are placed on Mithi by either issuing a Purchase Order or via an email confirmation to the Mithi Sales team. When a order is booked, the details of the order are visible to the customer in the Order Book application of the customer'...

Overview The Payments application in your Mithi account is where you can see your payment history, make online payments and record details of the payments made. Making Payments using the payment gateway Using the payment gateway is a safe a...

Overview The license management application allows you to extend the product licenses automatically on submitting a request.  You can request for license extension under any of the following circumstances: If your renewal of any service is delay...

Login to Help desk Login to your Mithi account using a contact id with the Support Role. From the home page, access the Help Desk tile on the left. The Help desk window will open in a new tab. If you are logging in for the first time, you w...

Login to Bill Desk Login to your Mithi Customer account using a contact id with the Billing Role. From the home page, click on the Bill  Desk tile on the left. The Help desk window will open in a new tab. Enter your user id and password.  ...

The self help documentation is where you will find article which help you to get started with the Mithi products and also explain the interface and uses of each of the product platforms. To access the documentation, Login to the Mithi Customer Ac...

Follow the steps mentioned below to  make an online payment against an invoice received from Mithi. Login to your Mithi account using any contact id. On the Home page, click on Payment Gateway tile on the right . Mithi's Payment gat...

If you login to the Mithi Customer Account Version 2 with any role (other than Unassigned), you will be able to access the Usage dashboards of the products subscribed by you. The Usage Dashboards give the daily usage on your domains.