To control user's access to features such as reply, forward, export and download from the Vaultastic eDiscovery application to access the Active Store,
- Log in to the Vaultastic Application using administrative credentials
- From the left pane, select your Vaultastic Domain > Vaults
- Select the Vaultastic summary from the list shown in the middle pane
- In the right pane, expand the Security section.
- Toggle the Enable Download to allow/disallow users to download mail
- Toggle the Enable Export button to allow/disallow users to export the search results
- Toggle the Enable Restore button to allow/disallow users to restore mail to their Inbox.
- Toggle the Upload to Ideolve button to allow/disallow users to upload mail to Ideolve.
- Click the Save button to update the settings configured for the user.
Note: If end users are not able to see the options, ask them to clear the cache for the vaultastic domain as follows:
- Google Chrome:
- Go to: chrome://settings/content/all?searchSubpage=vaultastic.com&search=cache
- Click on More Actions and select "Clear Data".
- Select Clear.
- Firefox:
- Go to Settings.
- Select Privacy & Security
- Scroll to the "Cookies and Site Data" Section and select "Manage Data..."
- Search for vaultastic.com in the search box.
- Select vaultastic.com and click "Remove Selected".