Admin Guide

Learn how to integrate Ideolve with Freshdesk and download API documentation.

Articles

Ideolve Concepts
Organization In Ideolve, each organization has a single account. To sign up for your organization's Ideolve account, use an email id that will be the admin id for your Ideolve account. We recommend using a standard id such...
Three easy steps to get started
Administrator Step 1: Sign up for Ideolve No Title GIF Link 1  How to sign up for Ideolve? Click here Step 2: Cre...
Integration with Freshdesk
Overview Organizations use a Freshdesk to communicate with the customers to answer their queries or solve their problems. The help-desk is manned by people who are trained on the working of the products and system within the organization ...
Ideolve API Documentation
Download the API documentation from the links provided below Ideolve API Version 2 ...
DLP (data loss prevention) and advanced security for notes and documents in Ideolve
Overview The access to Ideolve accounts and the security of the data uploaded to Ideolve is controlled at three levels: Organization Workspace Note Settings at these levels allow you to control features such a...
Ideolve Product Specifications
Product Suite Team collaboration Secure File Share Exception Handling on Freshdesk Services On-boarding consultations ...