Product Specifications

Overview

Vaultastic is a cloud-based enterprise information archival and management solution.

Vaultastic has four stores into which your data can be archived. These are :

The Vaultastic Live Store, is the store where you can archive data from helpdesk systems, CRM systems, website forms, and other sources. The Live Store as the name suggests allows you to collaborate on the data within it. Data from Active, Open or Deep can be activated by copying to the Live Store and opening up for collaboration.
The Vaultastic Active Store used to archive email data which is required to be accessed frequently and quickly.
The Vaultastic Open Store is where you can preserve data in files which is accessed infrequently.
The Vaultastic Deep Store is the store where you preserve old and aging data. The data on the Deep Store is not immediately accessible.

Live Store

The Live Store of Vaultastic is powered by Ideolve.

The contents of the Live Store are notes in workspaces. Each workspace corresponds to a source of data. These notes are created by the live archiving from systems such as a helpdesk, CRM, etc. The contents of Live Store are searchable using keywords and can be tagged. Admins can invite users to workspaces. Invitees can search through, download and view the archive data. Invitees can also collaborate on the content. Data from Active, Open or Deep Stores can be copied to the Live Store for audits and collaboration.

Active Store

The contents of the Active Store are emails that are searchable and accessible via the eDiscovery interface of Vaultastic. The Active Store is organized in different Vaults corresponding to mailboxes on the primary email domain.

Open Store

The contents of the Open Store are files. The contents of the Open Store are searchable using the file names using the Open Storage Application.

Deep Store

The contents of the Open Store are files. The contents of the Open Store are searchable using the file names using a third-party S3 browser such as S3 Browser Pro.

Comparing the Vaultastic Stores

	Live Store	Active Store	Open Store	Deep Store
Use Case	Archive live data from sources such as a helpdesk, a CRM, website forms, etc. Activation of archive data from the other stores for the purpose of collboration	Store where the live email flow from mail servers is captured. Fast search through email data using attributes such as email ids, keywords and dates.	An intelligent store for files moved from other Vaultastic stores or sources such as drives, ftp servers etc.	Files and backups which are rarely accessed but have to be preserved.
Retrival & Access Speed	Fast	Fast	Fast	Retrieval of data takes 24+ hours
Access Methods	The Live Store application powered by Ideolve	Vaultastic Active Store eDiscovery interface	Vaultastic Open Storage Application. S3 browser on Windows s3cmd or s4cmd on Linux	Vaultastic Deep Store Application S3 Browser Pro version
Storage Unit	Notes & Comments	Email	Data files in compressed or uncompressed formats	Data files in compressed on uncompressed formats
Data Organization	Users can create one or more Workspaces. Each workspace contains notes. Each note can have one or more comments. Notes and comments can contain rich text and attachments.	Each Vaultastic domain has a separate store. Active Store content is associated with one or more vaults. A single vault is associate with a user on the domain.	A single folder per Vaultastic domain. Files are uploaded to the folder	A single folder per Vaultastic domain Files are uploaded to the folder
Methods of Uploading data	Uploading individual mails from the Vaultastic Active Store Connectors to data sources such as CRM, helpdesk, forms, email streams	Live mail archiving using journaling or forwarding on the primary mail server LegacyFlo to upload data from PST / ZIP files or mailboxes	Automatic movement from Active Store From drives From mailboxes From FTP servers From desktop For a complete list refer to the documentation here.	From the Open Store From drives From mailboxes From FTP servers From desktop For a complete list refer to the documentation here.
Methods of Downloading data	Note export from the Live Store	Export from eDiscovery app LegacyFlo to generate and expot PST/ZIP files	More than one method of downloading data from the Vaultastic Open Store as mentioned here.	More than one method of downloading data from the Deep Store as mentioned here.
Searching for data	Notes & their comments are searchable using keywords or phrases, tags and the authors of notes/comments.	Mails are searchable using sender, recipients, date, and keywords	Search using the file name Browse the file content using the content-list	Search using the file name using a third-party tool such as S3 Browser Pro
File Operations allowed	Export note content	Download, export (in PST or EML formats), upload to Ideolve, reply, reply all, forward, and forward as an attachment	Download, delete	Download (after restoration) using a third party tool such as the S3 Browser Pro
Users	Invitees to the workspaces	Vault ids with Full or Self Service Access	Domain Administrators	Domain Administrators
Tagging of content for fast search	Available	Not available	Not available	Not available
Collaboration features such as comments, mentions, notifications	Available	Not available	Not available	Not available

Platform

Centralized Administration
Visibility via dashboards
Single sign on to all applicattions
Integrated tools for data migrations, conversions and extraction

Vaultastic Security Shield

Audit Trails
TLS server to server encryption
Encryption at rest
Secure access protocols
Password policies
2 Factor Authentication
Role based administration
99.999999999% (11 9's) of data durability
Controlled access to data

Services

24/7 email and telephonic support
Free Onboarding consultations
Easy to use data migration tools
Data residency regions
99.% uptime guaranties

Limits

	Overall	Active Store	Open Store	Deep Store	Live Store
Total number of domains per organization	100	N.A.	N.A.	N.A.	N.A.
Total number of Admins	10	N.A.	N.A.	N.A.	N.A.
Max email size	N.A.	45 mb	N.A.	N.A.	N.A.
Max attachment size	N.A.	35 mb	N.A.	N.A.	N.A.
Max number of attachments	N.A.	unlimited	N.A.	N.A.	N.A.
Total Number of emails archived per vault	N.A.	Unlimited	N.A.	N.A.	N.A.
Total Number of emails archived per domain	N.A.	Unlimited	N.A.	N.A.	N.A.
Total Number of vaults	N.A.	Unlimited	N.A.	N.A.	N.A.
Total Number of users with access	N.A.	Unlimited	N.A.	N.A.	Unlimited
Total number of folders/workspaces	N.A.	N.A.	1000 (at every level)	1000 (at every level)	Unlimited
Total number of files per folder/note	N.A.	N.A.	Unlimited	Unlimited	Unlimited
Max file size	N.A.	N.A.	5 TB	5 TB	5 TB
Daily injestion	N.A.	Unlimited	Unlimited	Unlimited	Unlimited
Daily searches	N.A.	Unlimited	Unlimited	Unlimited	Unlimited
Daily Downloads or export per user	N.A.	50 GB*	50 GB*	50GB*	50GB*
Daily downloads or export per domain	0.5% of total domain storage*	N.A.	N.A.	N.A.	N.A.

*For downloads over the specified limits, please contact Mithi Customer Care with an update request. Unauthorized and Continued data transfers over the specified limits will cause the access to the services to be automatically disabled.