Knowledge Base
Refine
ClrStream
LegacyFlo
SkyConnect
Vaultastic
Ideolve
Mithi Customer Account
General Reference
Deep-dive webinars
Table of Contents
Table of Contents
Toggle navigation
Resources
Support
Refine
ClrStream
LegacyFlo
SkyConnect
Vaultastic
Ideolve
Mithi Customer Account
General Reference
Deep-dive webinars
Refine
ClrStream
LegacyFlo
SkyConnect
Vaultastic
Ideolve
Mithi Customer Account
General Reference
Deep-dive webinars
Home
Glossary
ClrStream
Admin Guide
Get Started
Overview
Step 1: ClrStream domain provisioning
Step 2: Provision users, aliases and dirtibution lists (for ClrStream Continuity)
Step 3: Go Live
Secure Mail flow in ClrStream
About Secure Mail Flow
Login to the SecureMailFlow Console
Tracking mail flow using the logs
Search through the quarantine
Data Leak Prevention in ClrStream
Admin Panel for the ClrStream Continuity Plan
Login to the ClrStream Admin Panel
Provision users and update user properties one at a time
Provision and update user properties in bulk
Provision Distribution lists or groups
Manage group members in ClrStream
Delete users
Search for users
Reset a user password
Subscribe reports
Data Leak Prevention - Mail Policies
FAQ
ClrStream Product Specifications
User Guide
Quarantine Management for end users
Manage Quarantine using the Email Digest
End user quarantine console
Manage multiple end user quarantine accounts
Access Secondary Email Account For ClrStream Contuinity
LegacyFlo
User Guide
LegacyFlo Product Specifications
Login to LegacyFlo
Submit a data migration request
Submit multiple migration requests
Verify the input parameters of a migration request
Update the input parameters of a migration request
Search for a migration request
Start execution on a migration request
Delete a request
FAQs LegacyFlo
FAQs AWS S3
FAQs on using S3 Browser
Import into SkyConnect/ Vaultastic
Import from a data-file to SkyConnect/Vaultastic
Import from a mailbox into SkyConnect/Vaultastic
Migrate between mail platforms
Migrate email data between mail platforms
Backup to S3
Backup data from an IMAP account to zipped EML on an S3 bucket
Export from Vaultastic
Export email data from Vaultastic
Tutorial Videos
SkyConnect
Admin Guide
Get Started
Step 1: Create your SkyConnect domain
Step 2: Provision users, aliases & distribution lists
Step 3: Integrate with your setup
Step 4: Migrate user data
Step 5: Go live
Admin Panel
Login to the SkyConnect Admin Panel
Provision users and update user properties one at a time in SkyConnect
Provision Users and Update User Properties in Bulk using the SkyConnect admin panel
Delete a user in SkyConnect
Export user properties
Search for a specific user
Reset account password of a user
Set vacation reply of a user
Storage Management
Provision Groups or Distribution Lists in SkyConnect
Manage group members in SkyConnect
Export a group members list in SkyConnect
Delete a group or distribution list in SkyConnect
Manage License
Customize your domain
Configure SkyConnect reports
Archive to Vaultastic
Customize your web client
Customize the web client login page
Secure Mail Flow
About Secure Mail Flow service in SkyConnect
Login to the Secure Mail flow console
Tracking mail flow using the logs
Search through the Quarantine
Advance Setup
Integration with in-premise AD server for authentication
Integration with inprem LDAP server for authentication
Co-existence with SkyConnect
Overview
Setup Co-existence between SkyConnect and O365
Step 1: Provision domain on O365 and SkyConnect
Step 2: Update SPF records in the DNS
Step 3: Configure SkyConnect server for mail flow between users of the domain
Step 4: Update the accepted domains list in O365
Step 5: Configure a receive connector on O365
Step 6: Configure a send connector on O365
User, Group and alias provisioning in a co-existence setup
Advance Security Settings
Access Control
Password Policies
Account Lockout
Archive using Vaultastic
Access to accounts over VPN
Data Leak Prevention
FAQs
SkyConnect Product Specifications
Getting Started
Integration and Co-existence Setup
Secure Mail Flow
Security
Mass Mailing
Administration
Storage Management
User Guide
Email
Web Client- Baya
Server Storage / Quota Management
Blue Mail on Android
Gmail on Android
K9 on Android
Native mail app on Android
Native mail app on iOS device
Thunderbird on desktop
Outlook 2016 on Desktop
Outlook 2013 on desktop
Outlook 2010 on desktop
Mail app on Apple Mac
Contacts
Web client- Baya
Baya V2
LDAP Sync app on Android
Native Contacts app on iOS devices
Thunderbird on desktop
Outlook 2016 on desktop
Outlook 2013 on desktop
Outlook 2010 on desktop
Outlook 2007 on desktop
Calendar
Web Client Baya
CalDAV-Sync app on Android
Native calendar app on iOS
Thunderbird on desktop
Outlook 2016 on desktop
Calendar app on Apple Mac
Chat
Baya V2
Astra Chat app on Android
Astra Chat app on iPhone
Thunderbird on desktop
Miranda on desktop
Spark on desktop
Chat application on Apple Mac
Pidgin on Desktop
Chat on BlackBerry
Chat on Windows phone
Quarantine Management Console for End Users
Manage quarantine using the Email Digest
Using the End User Quarantine Console
Manage multiple End User Quarantine accounts
FAQS
Web Client Baya
Baya V3 / V4
Migrate from Baya V2 to Baya V3 / V4
Mobile
Desktop
Email
Contacts
Calendar
Chat
Troubleshooting configuration
Mailbox Quota
Tutorial Videos
Vaultastic
Admin Guide
Get Started
Four Steps to Get Started
Admin Panel
Log in to the Admin Panel
Provision Users
Assign a Plan to a Vaultastic account
Assign Administrative Roles
Manage user's access to their Vaultastic accounts and other features
Allow users to see mail from other accounts in the eDiscovery view
Reset the password of a Vaultastic account
Secure Vaultastic account access using Account Lockout
Secure Vaultastic account access using Password Policies
Define the max file size for export jobs
Customize your Vaultastic domain
Configure Vaultastic Reports
Configure primary mail server
GSuite
Step 1: Define an SMTP connector to route mail from GSuite to Vaultastic
Step 2: Create a group of users on GSuite for whom archiving on Vaultastic has to be enabled
Step 3: Configure the mail routing rules to journal mail to Vaultastic
Office 365
Step 1: Define an SMTP Connector to route mail from Office 365 to Vaultastic
Step 2: Define a recipient for Non-Delivery Reports
Step 3: Configure Journaling in Office 365 for All Users or Selected users
SkyConnect or ConnectXf
Enable email archiving for SkyConnect/ConnectXf users
Enable email archiving for SkyConnect/ConnectXf groups
Exchange
Exchange 2013
Step 1: Create the Send Connector in Exchange 2013
Step 2: Adjust Maximum Message Size
Step 3: Disable Exchange 2013 Non-Delivery Reports
Step 4: Enable Exchange 2013 Journaling for All Users
Step 4: Enable journaling for specific users in Exchange 2013
Exchange 2010
Step 1: Create Mail Contact for Exchange 2010
Step 2: Create a Send Connector Exchange 2010
Step 3: Journaling For Exchange 2010 All Users
Exchange 2007
Step 1: Create a Mail Contact in Exchange 2007
Step 2: Configure Message Format Settings
Step 3: Create a Send Connector Exchange 2007
Step 4: Enable Journaling for All Users of Exchange 2007
Step 4: Enable Journaling for Selected Users of Exchange 2007
Zimbra
Zimbra Paid
Step 1: Add DNS Entry of Vaultastic in Zimbra
Step 2: Enable Email Archiving in Zimbra
Zimbra Open Source
MDaemon
Step 1: Setup Mail Routing in MDaemon
Step 2: Enable Journaling for All Users of MDaemon Server
Lotus Domino
Configure Mail Archiving in Lotus Domino
Postfix Email Server
Step 1: Allow SMTP Connection to from Postfix to Vaultastic
Step 2: Enable Journaling For All Users
MailEnable
Step 1: Allow an SMTP connection from MailEnable to Vaultastic
Step 2: Add a Mail Route with MailEnable SMTP settings
Step 3: Enable Archiving for MailEnable Users
CPanel
Step 1: Add a Mail Route from CPanel to Vaultastic
Step 2: Enable Email Archiving for CPanel Users
Salesforce
Step 1: Configure Salesforce to send mail through Gmail/ Office 365 and archive on Vaultastic
Step 2: Configure Salesforce to send a copy of an outgoing email to Vaultastic
Sendgrid
Configure Sendgrid
Amazon Workmail
Enable email archiving in Amazon Workmail
IMail
Step 1: Allow SMTP Connection to from IMail to Vaultastic
Step 2: Enable journaling for IMail users
Others
Enable email archiving for users on other imap server
FAQs
Vaultastic Product Specifications
Provisioning Vaultastic domains
Manual user provisioning
Auto user provisioning
Deleting Vaultastic accounts & mail
Enabling archiving for live mail flow
Accessing the Admin Panel
Self Service Portal for End Users
Securing a Vaultastic domain
Retrieving Data from Vaultastic
Downloading data from Vaultastic
Vaultastic limits
Reports
Uploading legacy email data
Archiving from O365
User Guide
Login to the self service portal of Vaultastic
Reset your account password
Use the archive view to search for reply, forward or download a mail
Use the eDiscovery view to quickly locate mail or do a compliance check
Tutorial Videos
Ideolve
Admin Guide
Integration with Freshdesk
Ideolve API Documentation
DLP (data loss prevention) and advanced security for notes and documents in Ideolve
Ideolve Product Specifications
User Guide
Desktop users
Login to Ideolve
Understanding User Interface
Customize your Ideolve account
Creating and managing workspaces
Accepting an invitation to join a workspace
Adding notes
Tagging
Sharing notes
Assigning Note Permissions
Managing Note level controls
Publishing notes
Searching
Collaboration in Ideolve
Exporting Notes
Share feedback
Mobile Users
Login to Ideolve
Understanding user interface
Adding notes
Sharing notes
Collaborate using Ideolve
Search across notes
Ideolve Tutorial Videos
Mithi Customer Account
Login to your Customer Account
Updating Your Profile
Contact & Role Management
Help desk
Billing desk
Access the Knowledge Base
Make a payment
Estimate your monthly cost of Mithi products and services
General Reference
Terms of Service
Billing Overview
Helpdesk
MyAccount
Documentation
Deep-dive webinars
Upcoming Webinar
On Demand Webinars
Reinforce business continuity- Securely share files online with Ideolve
Baya 4 - Insanely productive web UX - Now available for you
Email forwarding is risky! Are you using the right method in the right way?
How to reduce mailbox size and protect email data with LegacyFlo
How you can Leverage Mithi's flexible billing models to optimize costs?
Home
SkyConnect
User Guide
Chat
Chat on BlackBerry
Last Modified on 08/08/2019 5:07 pm IST
Support to BlackBerry phone is discontinued.