Vaultastic Product Specifications (Version 5)

Document Information

1. Overview

Vaultastic is a cloud-based enterprise archiving and information management platform that enables organizations to securely archive, manage, search, and retrieve business data.

The platform helps organizations:

• Preserve business records

• Meet compliance and regulatory requirements

• Perform investigations and audits

• Reduce load on operational systems

• Manage long-term data retention

Vaultastic archives and manages data from multiple sources, including email systems, chat applications, enterprise applications, file repositories, and cloud storage platforms.

Archived data is organized into specialized storage tiers designed for different access patterns, investigation needs, and retention requirements.

For system architecture and data flow, see:
➡ Vaultastic Architecture

2. Product Scope

Vaultastic provides capabilities for:

• Enterprise Information Archiving

• Long-term data retention

• Compliance and governance

• eDiscovery and investigations

• Secure data storage and retrieval

Vaultastic does not replace operational systems such as email servers or file storage systems. Instead, it stores archived data copies for long-term preservation and analysis.

3. Deployment Model

Vaultastic is delivered as a managed cloud service operated by Mithi.

Deployment Characteristics

Organizations access Vaultastic through web applications and APIs.

4. Supported Data Sources

Vaultastic can archive data from the following systems.

Email Systems

• Microsoft Exchange

• Microsoft 365

• Google Workspace

• SMTP journaling systems

• Amazon Workmail

• Zimbra

• ZOHO Email

• and many more

Chat Applications

• Teams Chat
• Google Chat

Enterprise Applications

• CRM systems

• Helpdesk platforms

• Web form applications

• Custom business applications

File Repositories

• On-premises File servers

• MS OneDrive

• MS SharePoint

• Google Drive

• Cloud storage platforms

5. Vaultastic Storage Tiers

Vaultastic organizes archived data into four storage tiers based on usage patterns and access frequency.

6. Storage Tier Comparison

7. Data Ingestion

Vaultastic supports multiple ingestion mechanisms for archiving data to the platform.

Live Data Archiving

• Email journaling or forwarding from mail servers

• Application connectors (CRM, helpdesk systems, forms)

Continuous archiving

• Daily chat transcripts
• Daily Drive data upload
• Daily Object Store upload
• Daily On-prem data upload

Historical Data Ingestion

• PST uploads

• ZIP archives

• Mailbox migrations

File Ingestion

• Cloud storage connectors

• On-premises storage connectors

• Data migration tools

For configuration instructions, see:
➡ Vaultastic Connectors Guide

8. Search and Discovery

Vaultastic provides search capabilities across archived data.

Search Features in Email & Chat

• Full-text search

• Email attribute search

• Date range filters

• Sender/recipient filtering

• Keyword search

Search Features in other data types

• Metadata search

• File name search

• Date range filters

• Size filters

Search results can be exported or moved into investigation workspaces.

9. Compliance and Governance

Vaultastic supports compliance and governance requirements.

Compliance Features

• Retention policy enforcement

• Legal hold capabilities

• Audit trails for all system activities

• Data preservation controls

• Tamper-resistant storage

These capabilities support internal investigations, regulatory compliance, and audit processes.

10. Platform Capabilities

Vaultastic provides centralized administration and data management capabilities.

Core platform capabilities include:

• Centralized administration

• Dashboard visibility and reporting

• Role-based access control

• Single Sign-On (SSO)

• Data migration tools

• Data export capabilities

Administration details are available in the Vaultastic Administration Guide.

➡ Vaultastic Administration Guide

11. Security

Vaultastic implements multi-layered enterprise-grade security controls to protect archived data.

Key Security Features

• Encryption at rest, in transit, and in use

• Multi-factor authentication

• Role-based access control

• Secure access protocols

• Comprehensive audit logging

12. Availability and Reliability

Vaultastic infrastructure is designed for high availability.

Reliability Features

• Redundant storage infrastructure

• Multi-zone deployment

• Automated backup and replication

• Continuous monitoring

13. Administration

Administrative capabilities include:

• Organization management

• Domain configuration

• User and role management

• Access policy configuration

• Data ingestion management

• Monitoring and reporting

14. Services

Vaultastic deployments include operational and onboarding services.

Available services include:

• 24/7 email and telephonic support

• Onboarding assistance

• Data migration support

• Data residency options

• High-availability infrastructure

15. Product Limits

Organizational Limits

Active Store Limits

Open Store and Deep Store Limits

Live Store Limits

Export Limits

For exports exceeding these limits, contact Mithi Customer Support.

16. Data Ownership and Portability

Customers retain ownership of all archived data.

Vaultastic provides export capabilities to allow organizations to retrieve their archived data when required.

17. Monitoring and Audit

Vaultastic provides audit and monitoring capabilities, including:

• System activity logs

• Administrative activity logs

• Data access logs

• Export activity tracking