Step 3: Integrate with your setup

Overview

Once your domain and users are provisioned on SkyConnect, its time to test the system from your environment. In this phase, you will also configure the system to integrate tightly with your setup. 

1. Confirm web client and desktop access from your offices

Create a couple of test ids with the Class of Service as SkyConnect user. Access the newly created test id on your SkyConnect domain and test the applications (Email, Contacts, Calendar and Chat) using the web client, desktop and mobile clients.
If you have problems accessing the accounts and applications, update your firewalls to allow access as per the table below.

Note: If you test using an existing id which is hosted on your existing mail server, mail received or sent using this id will be delivered to the existing mail server.

Note: Access to the SkyConnect servers can be configured over a VPN. Contact Mithi Customer Care for details.

2. Confirm compatibility with browser and desktop/mobile applications

Using the reference links below decide on the desktop/mobile and web access mix for your users.

3. Co-existence setup

SkyConnect domains can be configured to co-exists with domains on O365.  For details, refer to Co-existence setup with O365

4. Integration with in-house application servers such as SAP, HRMS, ERP etc

If your applications have been configured to route outgoing mail with your existing mail servers and post migration these mails should be delivered via SkyConnect, you will have to re-configure the applications for the SkyConnect servers. To ensure smooth mail flow

  1. Write to Mithi Customer Care for the list of SkyConnect IPs or host names to be used within your applications. Post Go live, change the configuration of your applications to route mail via these IPs.

  2. Share the IP addresses of your applications with the Mithi team. Our team will add these IPs to the whitelists to ensure smooth mail flow from the applications.