Uploading data to Vaultastic

Note: The Vaultastic Inactive Store will henceforth be called the Vaultastic Open Store. During the transition, you will find references for both names within the documentation and other communications.


There are multiple ways to upload data to the Active and Open Stores of Vaultastic.

upload data to the Active and Open Stores of Vaultastic

Uploading data to the Active Store

There is more than one way of uploading data to the vaults on the Active Store. Select one or more ways of uploading the data.

Method 1: Journaling or forwarding

Data can be uploaded to the vaults in the Active Store by enabling the journaling or mail forwarding capability on the primary mail solution. Once these rules have configured all mail transacted by the user post the configuration will be automatically archived to the corresponding vaults on your Vaultastic domain.

Method 2: Using the Injestion API

Email data can be uploaded to the Active Store using the Injestion API.

Method 3: Upload from data files

You can upload data present in data files such as PST, MBOX, MAILDIR or EML files to the vaults using LegacyFlo. Click here to learn how to import data stored in files to Vaultastic.

Method 4: Upload from mailboxes

Mail already present in user's mailboxes on the primary mail server and accessible via IMAP can also be uploaded to vaults on the Active Store using LegacyFlo. Click here to learn how to import data from mailboxes to Vaultastic.

Method 5: Move data from the Inactive Store

Emails in data file present on the Inactive Store can be copied into vaults on the Active Store as explained here.

Uploading data to the Open Store

The Open Store for your domain is the place where you store files.  The different methods for uploading files to the Open Store are mentioned below

Method 1: Uploading files directly to the Open Store

Files can be directly uploaded to the Open Store using the Open Store Application or a tool such as S3 Browser, AWS Snowball.

Option 1: Using the Open Store Application

Files can be uploaded to the Open Store using the Open Store Application accessible to the domain administrators.

Option 2: Using the S3 browser to upload the files

There are 2 steps in uploading the raw data using the S3 browser

Option 3: Using the AWS Snowball

When migrating large volumes of data, it is advisable to use the AWS Snowball to transport data from your data center to the AWS data center in the selected region. Refer to the AWS documentation on ordering and using the Snowball.

Note: Any 3rd party tools required to upload data to the S3 bucket, including those recommended have to be purchased by you, the customer.

Method 2: Copy email data from live mailboxes 

You can use LegacyFlo to convert email data in live mailboxes into data files and upload it to the Open Store. Click here to learn more.

Method 3: Configure Vaultastic to automatically move email data from the Active to Open Store

You can configure Vaultastic to automatically copy vault data to the Open Store at the start of every month. For details, refer to this topic.

Method 4: Copy data from the Active Store

To copy data from the Active Store to Open Store on-demand, you can use LegacyFlo as described here.

Method 5: Backup data from Freshdesk Solutions, GDrive, OneDrive to the Open Store

Using the LegacyFlo GDrive-S3-Zip request, you can backup files from GDrive to the Vaultastic Open Store. 

Similarly, use the LegacyFlo OneDrive-S3-Zip request to backup data from M365 OneDrive to the Vaultastic Open Store.

To backup Freshdesk Solutions to the Open Store,  the LegacyFlo request type Freshdesk-S3-Zip has to be used.