Step 2: Create Mail Contact for Exchange 2010

  1. Click StartAll ProgramsMicrosoft Exchange Server 2010Exchange Management Console

  2. Select the Microsoft Exchange On-Premises instance

  3. Select Recipient Configuration

  4. Below the Recipient Configuration, select Mail Contact

  5. In the Action pane to the right, select New Mail Contact

  6. On the Create Mail Contact window, select New Contact

  7. Provide the new contact name as journal. Enter required information.

  8. Select Edit located beside the new contact’s external e-mail address

  9. A window appears prompting for an external email address. Enter the equivalent of journal@{domainprefix}

  10. After entering the address, click OK. After returning back to the new contact dialog, select Next

  11. Select new to create the New Mail Contact

  12. Click the New button

  13. Click Finish to return to the Exchange Management Console.