FAQs

FAQs on SkyConnect Administration

Articles

SkyConnect Product Specifications
Product Suite Email Contacts Calendar Chat Cloud Storage Access across devices Centralized administration ...
Getting Started
General Can we use a registered domain hosted with another service provider? Sure you can. During deployment your domain will be created on the SkyConnect servers. How much time will it take in shifting from our existing ma...
Integration and Co-existence Setup
Active Directory Server Integration Can we have AD authentication for the SkyConnect domains?  Yes. AD authentication can be configured for the SkyConnect domains.  Migrating Email Data How to create lo...
Secure Mail Flow
How does the SecureMailFlow work? The SecureMailFlow service in Mithi Skyconnect is designed to protect your inbox from spam and virus mails. It also helps prevent your recipients from receiving spam mail, which you may send inadvert...
Security
What are the password security policies available on Mithi SkyConnect? Password  complexity can be defined and enforced e.g. password should have 3  alphabets, 2 numeric characters and 1 special character. Minimum Password lengt...
Mass Mailing
Can we restrict the users from sending the mail to a distribution list(group) which they are member of and they should only be able to receive  the mail which was sent on that group. Yes. This is possible via mail policies SkyConnect support...
Administration
What is a Class of Service or COS?  Every user has a Class of Service or COS attached to it. This class of service determines the behavior of the system for the user. The tables below give the default Class of Service available in SkyConnec...
Storage Management
The Storage usage on my domain has crossed the limits we had set. How do we get it back within limits without impacting the productivity. With SkyConnect, there are more than one way to control the storage usage on the server. This is exp...
Documentation
How can i get a offline copy of the user/admin guide? Mithi docs allows you to export a specific article to a PDF file.  Navigate to the required article in the list and click the PDF icon in the top pane. PDF file will be displayed...