Overview
The Vaultastic Active Store eDiscovery application allows users to search and retrieve archived email communications.
This guide explains how to:
log in to Vaultastic
search archived emails
view messages
export search results
It is intended for everyday search and export tasks.
For advanced filtering, complex queries, and saved searches, refer to the Advanced & Saved Searches Guide.
Using the Active Store eDiscovery Application
Step 1 — Log in to Vaultastic
Open your Vaultastic domain in a web browser.
https://{your-domain}.vaultastic.com
Example:
https://acmecorp-com.vaultastic.com
Enter your Vault ID and password.
Your Vault ID is based on your primary email address in Vaultastic format.
Example:
| Primary Email | Vault ID |
|---|---|
| john.smith@acmecorp.com | john.smith@acmecorp-com.vaultastic.com |
If two-factor authentication (2FA) is enabled:
Enter the OTP sent to your registered email or mobile device.
Click Login.
If you have forgotten your password, click Forgot Password to reset it.
Step 2 — Understand the Interface
After login, the eDiscovery application opens.
The interface contains three sections.
| Section | Description |
|---|---|
| Left Pane | Application Switch used to navigate between Vaultastic applications |
| Middle Pane | Search box and list of search results |
| Right Pane | Displays the selected email message |
Step 3 — Perform a Quick Keyword Search
Use the search box at the top of the middle pane to find emails.
View All Emails
Enter:
*
Press Enter.
Search by Email Address
Enter the sender or recipient email address.
Example:
john@domain.com
Press Enter.
Search by Keyword
Enter a keyword contained in the email subject, body, or attachment name.
Example:
invoice
Search by Exact Phrase
Use double quotation marks for phrase searches.
Example:
"quarterly report"
Search results appear in the middle pane, with the most recent emails displayed first.
Step 4 — View Email Content
To view an email:
Click an email in the results list.
The message will open in the right pane.
If the search included keywords, the matching terms will be highlighted within the message.
You can browse results by selecting different emails from the list.
Step 5 — Export Search Results
Search results can be exported for offline review.
To export results:
Click the three-dot menu in the top-right corner of the results pane.
Select Export Search Results.
Choose the export format.
Available formats include:
| Format | Description |
|---|---|
| EML | ZIP archive containing individual EML files |
| PST | Single PST file containing all emails |
| PST with Folders | PST file organized into Sent and Received folders |
Enter the email address where the download link should be sent.
Click Export.
The export job runs in the background.
You will receive email notifications when the export starts and when it completes.
Additional Actions
Download Search Summary
You can download metadata about search results.
To download the summary:
Click the three-dot menu in the results pane.
Select Download Search Summary.
The summary is downloaded as a CSV file.
Restore or Collaborate (If Enabled)
Depending on your permissions, you may also be able to:
restore emails to a vault
download individual messages
upload emails to Ideolve for collaboration
If these options are not available, contact your Vaultastic administrator.
Next Steps
For more advanced search capabilities, refer to:
Advanced and Saved Searches Guide
Query Editor Reference
These guides explain how to perform complex searches using filters, date ranges, and custom queries.