Login to the ClrStream Admin Panel
Enter the URL <yourdomain>.mithiskyconnect.com in your browser. Where<yourdomain> is replaced by your domain. For example acmecorp.mithiskyconnect.com.
Note : Your domain URL will be shared with you by email on y...
Provision users and update user properties one at a time
Understanding Class of Service or COS Every user has a Class of Service or COS attached to it. This class of service determines the behavior of the system for the user. ...
Provision and update user properties in bulk
Step 1: Create a CSV with new user and property details
You can provision users in a domain or update the properties of existing users using a CSV file. The first line of the CSV will have the property names and the second line onwards will...
Provision Distribution lists or groups
Log in to the Admin Panel . From the left pane, select the domain from the list of domains. Click the Groups option. The middle pane will show the list of groups or distribution lists in the domain.
From the middle pa...
Manage group members in ClrStream
Accessing the Manage Group Members dialog box
Login to the Admin Panel. From the left pane, select the SkyConnect domain from the list of domains. Click the Groups option.
The middle pane will show the list of groups in the do...
Login to theAdmin Panel . From the left pane, select the domain from the list of domains. Click the Users option.
The middle pane will show the list of users in the domain. To search for a user,...
Search for users
You can quickly locate a specific user from the list and update the corresponding properties displayed in the right pane of the admin panel.
1. In the quick search box, enter the user’s name and click the Search icon. All the matching u...
Reset a user password
You can re-set the password of a user quickly using the Admin panel interface.
Search the required user from the list of users on your domain.
On the right pane, click the Password section to view all the password rela...
Types of Reports
Active Users Report
The Active Users report gives you the total number of active users on your domain. An active user is a user who has accessed his or her account at least once in the given period. The report a...