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  1. Manage Storage & Quota in SkyConnect

    Overview As an domain administrator, you need a way to ensure that the cumulative storage used by the SkyConnect domains does not cross a certain threshold as decided by your organization. SkyConnect offers more than one way to keep the m...
  2. Terms of Service

    REVISION HISTORY Effective Date 29th July 2019 Effective Date for customers who signed up before 29th July 2019 21st August 2019 Last Updated on 15th Jan 2023 Last Update Change Summary ...
  3. User provisioning on a SkyConnect and Google Workspace co-existence setup

    Overview In a SkyConnect and Google Workspace co-existence setup, users have to be configured correctly to allow smooth mail flow and access. The SkyConnect platform identifies users hosted on different platforms via a Class Of Service (COS). Us...
  4. Three easy steps to get started

    Administrator Step 1: Sign up for Ideolve No Title GIF Link 1  How to sign up for Ideolve? Click here Step 2: Create workspaces and invite users No Title GIF Lin...
  5. SkyConnect Release Notes

    5th July 2022 New Feature SkyConnect Usage Dashboard SkyConnect Administrators can now see the SkyConnect Usage summary for all their SkyConnect domains using the dashboard. The dashboard gives a day-wise consumption of users, storage, and...
  6. Vaultastic Dashboard for Storage and Archival Insights

    Note : The Vaultastic Inactive Store will henceforth be called the Vaultastic Open Store. During the transition, you will find references for both names within the documentation and other communications. Overview The Vaultastic Usage dashb...
  7. Vaultastic Storage Management Overview

    Vaultastic is a cloud-based enterprise information archival and management solution. Vaultastic has 3 stores into which your data can be archived. These are, the Live Store to archive helpdesk/crm/website form data, the Active Store used to archive email data, and the Vaultastic Open Store is where you can preserve data files.
  8. eDiscovery in Vaultastic to Locate Emails & Ensure Compliance

      The Vaultastic Application Interface The Vaultastic Application is accessible to users logging into Vaultastic using a Vault ID. On login, the first app you will see is the eDiscovery app. This application is used to search through and w...
  9. Upload Emails from Mailbox to Vaultastic V4 Open Store

    Overview The Open Store of Vaultastic Version 4 is where you can upload data files. These files can remain on the Open/Deep Store till you download them or copy the data to Active Store for discovery. There are ...
  10. Subscribe & Receive SkyConnect Reports

    Types of Reports Active Users Report The Active Users report gives you the total number of active users on your domain. An active user is a user who has accessed his or her account at least once in the given period. The report...