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The self help documentation is where you will find article which help you to get started with the Mithi products and also explain the interface and uses of each of the product platforms. To access the documentation, Login to the Mithi Customer Ac...
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Login to Help desk Login to your Mithi account using a contact id with the Support Role. From the home page, access the Help Desk tile on the left. The Help desk window will open in a new tab. If you are logging in for the first time, you w...
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Overview Zoho can be enabled to allow Incoming and Outgoing Rules for your domain. This is done via a request to the Zoho onboarding or support team. Once the rules have been enabled for your domain, configure the rules as described below to for...
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As part of the BCC configuration, Zoho sends a confirmation code via email to the ID to which the mails are to be sent via BCC. To receive the confirmation, we have to create the ID on the Vaultastic domain and login to Vaultastic to copy the cod...
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Overview The In-Place Archive is a popular feature of M365 where old mails for end users are held. Mails are pushed to the In-place archive either via retention policies, or manually when a user's mailbox quota is reached. To extract the conte...
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Overview Your use of the M365 applications such as Outlook, Teams, OneDrive and Sharepoint generate a lot of valuable data that should be archived for data backup, supervision or compliance use cases. Vaultastic can be configured to receive, s...
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What permissions do I need to complete the bucket registration with LegacyFlo? If you want LegacyFlo to copy data from Vaultastic to your bucket, add the following the policy to the existing policies of your bucket: { "Version": "2012-1...
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Overview The license management application allows you to extend the product licenses automatically on submitting a request. You can request for license extension under any of the following circumstances: If your renewal of any service is delay...
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Overview Orders are placed on Mithi by either issuing a Purchase Order or via an email confirmation to the Mithi Sales team. When a order is booked, the details of the order are visible to the customer in the Order Book application of the customer'...
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Overview The Payments application in your Mithi account is where you can see your payment history, make online payments and record details of the payments made. Making Payments using the payment gateway Using the payment gateway is a safe a...
