Overview
When a vacation reply is set, the sender receives an auto-generated reply from the system. This message will automatically send to anyone who emails you while you are out of the office.
Configure Vacation Reply
To enable the vacation reply,
- Navigate to the Settings interface and select the Vacation Reply option.
- Toggle this switch to enable or disable the vacation reply.
- The values for Time interval in hours and Max number of replies will determine the maximum number of auto-replies to be sent to a sender within the time interval.
- For example, if the Time interval in hours is set to 12 and the Max number of replies is set to 2, the sender will get only 2 auto-replies, even if she sends more than 2 emails within the 12 hours interval.
- The Start Date and the End date are used to automate the start and stop of the Vacation Reply. Vacation replies will be sent only within this period.
- The Subject and Message Body define the email message to be sent.
- If you want separate messages for internal and external senders, then turn this setting on.
- If you have selected to send a separate message to external senders, then the message to the external senders has to be defined in the Subject for external users and Autoreply message for external users fields.
- Click on Save to enforce the new settings.