MithiDocs

Difference between SpamTitan and Trend HES

Protection

SpamTitan Trend HES
Spam protection
  • 99.9% spam detection
  • Reputation based scanning
  • 99.9% spam detection
  • Reputation based scanning
False positives
  • 0.003% false positives
  • 0.003% false positives
Virus protection
  • 100% protection guarantee
  • 100% protection guarantee
Malware/Ransomware protection
  • 100% protection guarantee
  • 100% protection guarantee
Performance
  • 2-10 secs delivery
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Hosting

SpamTitan Trend HES
Data Center
  • AWS
  • Own
Data Center location
  • India
  • Outside India
Back to back support to Mithi
  • Direct OEM support
  • Mithi Customer Account Manager
  • Via distribute and general helpdesk
Uptime SLA
  • 99.9% uptime guarantee
-
Performance SLA
  • 2-10 secs delivery time guarantee
-

Domain level controls

SpamTitan Trend HES
Domain level whitelist/blacklist Yes No
Quarantine Management Yes Yes
Mail Trace Yes Yes
Data leak prevention Yes Yes
Add user-level exceptions to domain defaults Yes No
Reports Reports can be exported as CSV / XLS No export available

User-level control

SpamTitan Trend HES
Daily digest

Yes

  • Once a day
  • Domain admin can generate the latest report anytime
  • User wise configuration possible
  • Outgoing mails included

Yes

  • 3 times a day
  • Not available for Outgoing
  • Separate notifications need to be configured for Virus, High-risk attachments scanning
Ability to release mail Yes Yes
Blacklist/whitelist management Yes Yes