Allow users to see mail from other accounts in the eDiscovery view
Last Modified on 13/08/2019 2:50 pm IST
Note: You tube link to the video is https://www.youtube.com/embed/QYhlb41gWic
Overview of the eDiscovery view
When a user logs into the self service portal of Vaultastic, she sees two views, the Archive View and the eDiscovery view. Whereas the Archive view allows the user to browse through her own mail in different folders, using the eDiscovery view, she can search for mail across folders and accounts.
Note: Users having the Tracer, Durability and Hold plan see mail in the eDiscovery view. This facility is not available for users under the Continuity plan.
Configure access to other accounts in the eDiscovery View
By default, users can see only the mail in their accounts in the eDiscovery view (with the exception of a senior admin - who can see mail of all users in all the domains of the organization). To allow users to view mails from other accounts, the senior admin has to allow access. Access control can be implemented choosing one of these two strategies: