Mithi Docs
Refine
Data Management
Collaboration & Communication
Customer Success
Table of Contents
Table of Contents
Toggle navigation
Platforms
Vaultastic - Data Archival & Management
Legacyflo - Data Migration
Ideolve - Active Data Management
SkyConnect - Business Communication
ClrStream - Peripheral Security
Support
Partners
Mithi Partner Program
Partner Directory
My Account
Demo
Free Trial
Contact Us
Refine
Data Management
Collaboration & Communication
Customer Success
Refine
Data Management
Collaboration & Communication
Customer Success
Home
Glossary
Data Management
Vaultastic
Product Specifications
Release Notes
Admin Guide
Get Started
Getting Started with enterprise information archiving and data management in three easy steps
Vaultastic Stores
Vaultastic Stores Overview
Active Store Management
Open Store Management
Deep Store Management
Uploading data to Vaultastic
Downloading data from Vaultastic
Moving data between Active and Open/Deep stores
Admin Panel for vault management on the Active Store
Log in to the Admin Panel
Provision Vaults
Assign Administrative Roles
Manage user's access to their Vaultastic accounts and other features
Secure Vaultastic account using Vaultastic Application feature access
Secure Vaultastic account access using Account Lockout
Secure Vaultastic account access using Password Policies
Secure Vaultastic Account using 2 factor authentication
Define the max file size for export jobs
Reset the password of a Vaultastic account
Customize your Vaultastic domain
Download Vault Contents
Download Vault Properties
Delete a Vault from the Active store
Journal/copy live mail from Primary mail server to Active Store
Google Workspace (formerly G Suite)
Set up Google Workspace email route to archive emails in Vaultastic
Create a Google Workspace group of users to enable email archiving to Vaultastic
Configure the mail routing rules to journal mail to Vaultastic
Microsoft 365 or Office 365
Configure Microsoft 365 or Office 365 send connector (SMTP) for Vaultastic
Configure Microsoft 365 or Office 365 NDR settings for Vaultastic
Configure Microsoft 365 or Office 365 journaling rules to archive emails in Vaultastic
SkyConnect or ConnectXf
Enable email archiving for SkyConnect/ConnectXf users
Enable email archiving for SkyConnect/ConnectXf group id
Exchange
Exchange 2013
Step 1: Share Public IPs of your outgoing SMTP servers
Step 2: Create the Send Connector in Exchange 2013
Step 3: Adjust Maximum Message Size
Step 4: Disable Exchange 2013 Non-Delivery Reports
Step 5: Enable Exchange 2013 Journaling for All Users
Step 5: Enable journaling for specific users in Exchange 2013
Exchange 2010
Step 1: Share the public IP addresses of your outgoing SMPT servers
Step 2: Create Mail Contact for Exchange 2010
Step 3: Create a Send Connector Exchange 2010
Step 4: Journaling For Exchange 2010 All Users
Exchange 2007
Step 1: Share the Public IP addresses of your outgoing SMTP servers
Step 2: Create a Mail Contact in Exchange 2007
Step 3: Configure Message Format Settings
Step 4: Create a Send Connector Exchange 2007
Step 5: Enable Journaling for All Users of Exchange 2007
Step 5: Enable Journaling for Selected Users of Exchange 2007
Zimbra
Zimbra Paid
Step 1: Share the Public IP address of the outgoing SMTP servers
Step 2: Add DNS Entry of Vaultastic in Zimbra
Step 3: Enable Email Archiving in Zimbra
Zimbra Open Source
Step 1: Share the public IPs of the outgoing SMTP server
Step 2: Set DNS
Step 3: Set forwarding and auto bcc
MDaemon
Step 1: Share Public IP addresses of Outgoing SMTP servers
Step 2: Setup Mail Routing in MDaemon
Step 3: Enable Journaling for All Users of MDaemon Server
Lotus Domino
Step 1: Share the Public IP of the outgoing SMTP servers
Step 2: Configure Mail Archiving in Lotus Domino
Postfix Email Server
Step 1: Allow SMTP Connection to from Postfix to Vaultastic
Step 2: Enable BCC forwarding For All Users
MailEnable
Step 1: Allow an SMTP connection from MailEnable to Vaultastic
Step 2: Add a Mail Route with MailEnable SMTP settings
Step 3: Enable Archiving for MailEnable Users
CPanel
Step 1: Share Public IP addresses of the outgoing mail server with Mithi team
Step 2: Add a Mail Route from CPanel to Vaultastic
Step 3: Enable Email Archiving for CPanel Users
Salesforce
Option 1: Configure Salesforce to send mail through Gmail/ Office 365 and archive on Vaultastic
Option 2: Configure Salesforce to send a copy of an outgoing email to Vaultastic
Sendgrid
Configuring Sendgrid to send a copy of mail to the Vaultastic domain
(Optional Step) Configure direct routing to Vaultastic servers
Amazon Workmail
Enable email archiving in Amazon Workmail
IMail
Step 1: Allow SMTP Connection to from IMail to Vaultastic
Step 2: Enable copy to Vaultastic ID for IMail users
Zoho Mail
Step 1: Create the journal id on the Vaultastic domain
Step 2: Configure the Incoming and Outgoing Rules on Zoho Mail
IceWarp
Others
Step 1: Share the Public IP addresses of outgoing servers
Step 2: Add a route for the Vaultastic domain
Step 3: Enable email archiving for users on other imap server
Open Store Application Guide
Access the Open Store
Understanding the Open Store user interface
File Operations using the Open Storage Application
Data Operations using the Open Store Application
Deep Store Application Guide
Access the Deep Store
Understanding the Deep Store Application Interface
File Operations using the Deep Store Application
Vaultastic Dashboards
Usage Dashboard
LegacyFlo Requests Dashboard
Open Store Audit Trail Dashboard
Accessing LegacyFlo and Ideolve
Use Cases
Preserve ex-employee data on Vaultastic Open Store
Ensure compliance management
Storage Tiering helps long-term data retention at compressed costs
Solutions
Archival from Zoho Mail
Vaultastic for Microsoft 365
FAQs
Exporting email data from M365 in-place archive
Vaultastic Application Guide
Login to the Vaultastic Application
Reset your Vault password
Vaultastic Application Interface
Compliance monitoring with Vaultastic
Developer Guide
Python SDK to upload mail to Vaultastic Active Store
VaultasticActiveStoreMailUpload API
V4-Email-API SDK-NodeJS
Tutorial Videos
LegacyFlo
Product Specifications
Release Notes
User Guide
Login to LegacyFlo
Submit a request
Submit multiple requests
Scheduling the submission of LegacyFlo requests
Verify the input parameters of a request
Update the input parameters of a request
Search for a request
Start execution on a request
Generate a summary report
Generate a detailed report
Delete a request
Import into Vaultastic
Import from a data file to Vaultastic V4 Active Store
Import from a mailbox into Vaultastic V4 Active store
Upload from a mailbox to Vaultastic V4 Open store
Backup GDrive data onto the Vaultastic Open Store
Backup Freshdesk Solutions to Vaultastic Open Store
Backup OneDrive data onto the Vaultastic Open Store
Backup M365 Teams data onto the Vaultastic Open Store
Backup M365 Teams data onto the Vaultastic Active Store
Backup documents from M365 Sharepoint to Vaultastic Open or Deep Store
Import into SkyConnect
Import from a data file to SkyConnect
Import from a mailbox into SkyConnect
Migrate between mail platforms
Migrate email data between mail platforms
Backup to your own Cloud Storage
Backup data from a mailbox to a data file on your own S3 bucket
Backup data from Vaultastic V4 Active store to your own S3 bucket
Backup from GDrive to your own S3 bucket
Backup Freshdesk Solutions to your own S3 bucket
Backup from OneDrive to your own S3 bucket
Copy, Move or delete files from S3 buckets
Copy Files from AWS S3 to Google Cloud Storage
Copy Files from AWS S3 to Azure Blob Storage
Copy Files from AWS S3 to a FTP server
Copy Files from a FTP server to an AWS S3 bucket
Backup M365 Teams data to your own S3 bucket
Backup Sharepoint Site Documents to your own S3 bucket
Export from Vaultastic
Export email data from the Active Store
Export data from the Open Store
Move data between Vaultastic Stores
Move data from Vaultastic V4 Active to Open Store
Move data from Vaultastic V4 Open to Active Store
Tutorial Videos
Storage
Google Cloud Storage
Google Cloud Storage
Creating a bucket in Google Cloud Storage
Creating a Service Account to access bucket
AWS S3
AWS S3 Overview
S3 access and data retrieval
Preparation of S3 bucket for LegacyFlo
Azure Blob Storage
Azure Blob Storage
Create a Container and generate token to allow LegacyFlo access
Collaboration & Communication
SkyConnect
SkyConnect Product Specifications
Release Notes
Admin Guide
Get Started
Step 1: Create your SkyConnect domain
Step 2: Provision users, aliases & distribution lists
Step 3: Integrate with your setup
Step 4: Migrate user data
Step 5: Go live
Admin Panel
Login to the SkyConnect Admin Panel
Provision users and update user properties one at a time in SkyConnect
Provision Users and Update User Properties in Bulk using the SkyConnect admin panel
Delete a user in SkyConnect
Export user properties
Search for a specific user
Reset account password of a user
Set a vacation reply of a user
SkyConnect Usage Dashboard
Storage Management
Provision Groups or Distribution Lists in SkyConnect
Manage group members in SkyConnect
Export a group members list in SkyConnect
Delete a group or distribution list in SkyConnect
Manage License
Customize your domain
Subscribe SkyConnect Reports
Archive to Vaultastic
Customize your web client
Customize the web client login page
Choosing the editor on the Compose & Signature pages
Advance Setup
Integration with in-premise AD server for authentication
Integration with inprem LDAP server for authentication
Integration with Zoom
Co-existence with SkyConnect
Overview
User, Group and alias provisioning in a co-existence setup
Setup Co-existence between SkyConnect and O365
Step 1: Provision domain on O365 and SkyConnect
Step 2: Update SPF records in the DNS
Step 3: Configure SkyConnect server for mail flow between users of the domain
Step 4: Update the accepted domains list in O365
Step 5: Configure a receive connector on O365
Step 6: Configure a send connector on O365
Advance Security Settings
Access Control
Password Policies
Account Lockout
Archive using Vaultastic
Access to accounts over VPN
Data Leak Prevention
2 Factor Authentication
FAQs
Getting Started
Integration and Co-existence Setup
Secure Mail Flow
Security
Mass Mailing
Administration
Storage Management
User Guide
Email
Web Client- Baya
Server Storage / Quota Management
Blue Mail on Android
Gmail on Android
K9 on Android
Native mail app on Android
Native mail app on iOS device
Thunderbird on desktop
Outlook 2016 on Desktop
Outlook 2013 on desktop
Outlook 2010 on desktop
Mail app on Apple Mac
Contacts
Web client- Baya
Baya V2
LDAP Sync app on Android
Native Contacts app on iOS devices
Thunderbird on desktop
Outlook 2016 on desktop
Outlook 2013 on desktop
Outlook 2010 on desktop
Outlook 2007 on desktop
Calendar
Web Client Baya
CalDAV-Sync app on Android
Native calendar app on iOS
Thunderbird on desktop
Outlook 2016 on desktop
Calendar app on Apple Mac
Chat
Astra Chat app on Android
Astra Chat app on iPhone
Thunderbird on desktop
Miranda on desktop
Spark on desktop
Chat application on Apple Mac
Pidgin on Desktop
Chat on BlackBerry
Chat on Windows phone
Video Conference using Zoom
Overview
One time setup to get started with the Baya V4 Zoom Integration
Scheduling and managing Zoom meetings from Baya
FAQS
Web Client Baya
Baya V3 / V4
Migrate from Baya V2 to Baya V4
Mobile
Desktop
FAQs on using SkyConnect Email Application
Contacts
Calendar
Chat
Troubleshooting configuration
Mailbox Quota
Tutorial Videos
ClrStream
Product Specifications
Admin Guide
ClrStream Inbound
About ClrStream Inbound
Domain Group Admin Controls
ClrStream Outbound
Getting Started
Using the ClrStream Outbound Application to send mail
ClrStream SMTP Trace
User Guide
ClrStream Inbound
Qurarantine Management for End users on SpamTitan
About SpamTitan End User Quarantine Report
Tutorial Videos
ClrStream Inbound
ClrStream Inbound Videos
Ideolve
Product Specifications
Release Notes
Admin Guide
Ideolve Concepts
Three easy steps to get started
DLP (data loss prevention) and advanced security for notes and documents in Ideolve
Integration with Freshdesk
Overview and Workflow
Getting started with Ideolve integration
Maintenance of the connector
Freshdesk Webhook configurations
Ideolve Integrations
Getting API Key and Client Id for third-party integration
Ideolve API Documentation
Integration with Freshdesk
Integration with Zoho CRM
Integration with Zapier
Integration with Email
Integration with Vaultastic Active Store
User Guide
Desktop users
Sign up to Ideolve
Login to Ideolve
Understanding User Interface
Customize your Ideolve account
Creating and managing workspaces
Accepting an invitation to join a workspace
Adding notes
Tagging
Sharing notes
Assigning Note Permissions
Managing Note level controls
Publishing notes
Searching
Collaboration in Ideolve
Exporting Notes
Share feedback
Mobile Users
Login to Ideolve
Understanding user interface
Adding notes
Sharing notes
Collaborate using Ideolve
Search across notes
Customer Success
Mithi Customer Account
Login to your Mithi Customer Account
Updating your profile
Notifications
Contacts & Roles
Order Book
Payments
License management
Helpdesk
Billdesk
Self Help Documentation
Access the Payment Gateway
Dashboard Access
Billing
Billing Overview
Understanding the ClrStream bill
Understanding the LegacyFlo bill
Understanding the SkyConnect bill
Understanding the Vaultastic Bill
Understanding the Ideolve bill
Understanding the Vaultastic Solutions Packs Bill
General Reference
Terms of Service
Phone Support Policy
Documentation
Home
Collaboration & Communication
ClrStream
Tutorial Videos
ClrStream Inbound