This category explains all the applications accessible to the customer from accounts.mithi.com.
Articles
Login to your Customer Account
Overview Each customer has an account with Mithi. Your Customer Account on Mithi is a single window for the following applications: Help Desk Bill Desk Secure Payment gateway License Extension Payment Record Doc...
Updating Your Profile
Overview
You can update your profile details such as the display name and password as given in the steps below.
Update the Display Name
Login to your Mithi account using valid credentials.
From the drop-down m...
Notifications
Overview Email notifications will be sent to all the Contacts registered via the Mithi Customer Account. In addition, registered users can log in to the Customer Account to check the last 50 notifications. Accessing the Notifications ...
Contact & Role Management
Overview Contacts On signing up for your first Mithi product or subscription, a Mithi Customer Account gets created for your organization, accessible from www.mithi.com . Each customer can have up to 5 contacts who can access the account. Pri...
License Extension
Overview
This application allows you to extend the product licenses automatically on submitting a request.
You can request for license extension under any of the following circumstances:
If your renewal of any service ...
Record Payment
Overview
Typically, when you make a payment, it may take up to three working days to find and apply your payment to your account. Use this app to prevent the lag in updating our records and keeping your subscription active after you have ...
Help desk
Login to Help desk
Login to your Mithi account using a contact id with the Tech Contact Role .
From the drop-down menu accessible from the top left corner, click on Help Desk
The Help desk window will open in a new tab.
...
Bill Desk
Login to Bill Desk
Log in to your Mithi account using the id of contact with the billing role .
From the menu in the top right corner, click on Bill Desk
The bill desk dashboard will open in a new tab.
...
Access the Documentation
Login to your Mithi account using any contact id.
From the drop-down menu accessible from the top right corner, click on Documentation
The Mithi Documentation window will open in a new tab.
...
Make a payment
Follow the steps mentioned below to make an online payment against an invoice received from Mithi.
Login to your Mithi account using any contact id.
From the drop-down menu accessible from the top l...
Subscriptions and License details
Overview
This application allows you to view information about the Saas services (SkyConnect, Vaultastic, LegacyFlo) you have subscribed to from Mithi's cloud platform.
Access the Subscriptions and license app
Logi...
Tutorial Videos
No
Video Title
Link
1
How to update the profile and password of your Mithi account?
Click here
2
How to launch the integrated apps in Mithi...