Mithi Customer Account

This category explains all the applications accessible to the customer from accounts.mithi.com.

Articles

Login to your Customer Account
Overview Each customer has an account with Mithi.  Your Customer Account on Mithi is a single-window for the following applications:  Help Desk Bill Desk Secure Payment gateway Simple monthly p...
Updating Your Profile
Overview You can update your profile details such as the display name and password as given in the steps below. Update the Display Name Login to your Mithi account using valid credentials. From the drop-down m...
Contact & Role Management
Overview Contacts On signing up for your first Mithi product or subscription, a Mithi Customer Account gets created for your organization, accessible from www.mithi.com . Each customer can have up to 5 contacts who can access t...
Help desk
Login to Help desk Login to your Mithi account using a contact id with the Tech Contact Role . From the drop-down menu accessible from the top left corner, click on Help Desk The Help desk window will open in a new tab. ...
Bill Desk
Login to Bill Desk Log in to your Mithi account  using the id of contact with the billing role . From the menu in the top right corner, click on Bill Desk The bill desk dashboard will open in a new tab. ...
Access the Knowledge Base
Login to your Mithi account  using any contact id. From the drop-down menu accessible from the top left corner, click on Knowledge  Base The  Knowledge Base window will open in a new tab. ...
Make a payment
Follow the steps mentioned below to  make an online payment against an invoice received from Mithi. Login to your Mithi account  using any contact id. From the drop-down menu accessible from the top l...
Estimate your monthly cost of Mithi products and services
Follow the steps mentioned below to calculate the estimated cost price of the product you wish to buy. Login to your Mithi account using any contact id. From the drop-down menu accessible from the top left corner, click on...
Tutorial Videos
No Video Title GIF Link 1  How to update the profile and password of your Mithi account? Click here 2 How to launch the integrated apps in M...