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Mithi Customer Account

This category explains all the applications accessible to the customer from accounts.mithi.com.

Articles

Login to your Customer Account
Overview Each customer has an account with Mithi.  Your Customer Account on Mithi is a single window for the following applications:  Help Desk Bill Desk Secure Payment gateway Simple monthly p...
Updating Your Profile
Overview You can update your profile details such as the display name and password as given in the steps below. Update the Display Name Login to your Mithi account using valid credentials. From the drop-down m...
Notifications
Overview Mithi has been sending alerts about product updates, business system updates and downtimes, etc. to the email ids registered in the Mithi Customer Account. To ensure that you do not miss any important alerts and also...
Contact & Role Management
Overview Contacts On signing up for your first Mithi product or subscription, a Mithi Customer Account gets created for your organization, accessible from www.mithi.com . Each customer can have up to 5 contacts who can access t...
License Extension
Overview This application allows you to extend the product licenses automatically on submitting a request.  You can request for license extension under any of the following circumstances: If your renewal of any service ...
Record Payment
Overview Typically, when you make a payment, it may take up to three working days to find and apply your payment to your account. Use this app to prevent the lag in updating our records and keeping your subscription active after you have ...
Help desk
Login to Help desk Login to your Mithi account using a contact id with the Tech Contact Role . From the drop-down menu accessible from the top left corner, click on Help Desk The Help desk window will open in a new tab. ...
Bill Desk
Login to Bill Desk Log in to your Mithi account  using the id of contact with the billing role . From the menu in the top right corner, click on Bill Desk The bill desk dashboard will open in a new tab. ...
Access the Documentation
Login to your Mithi account  using any contact id. From the drop-down menu accessible from the top right corner, click on Documentation The  Mithi Documentation window will open in a new tab. ...
Make a payment
Follow the steps mentioned below to  make an online payment against an invoice received from Mithi. Login to your Mithi account  using any contact id. From the drop-down menu accessible from the top l...
Subscriptions and License details
Overview This application allows you to view information about the Saas services (SkyConnect, Vaultastic, LegacyFlo) you have subscribed to from Mithi's cloud platform. Access the Subscriptions and license app  Logi...
Tutorial Videos
No Video Title Link 1  How to update the profile and password of your Mithi account? Click here 2 How to launch the integrated apps in Mithi...