When should I use IMAP sync option?
The IMAP Sync option can only be used if the mail to be migrated resides in an IMAP mailbox. To help you decide on the best strategy for you, refer to the www.vaultastic.com/migration page.
Will I know which mail did not get uploaded?
The LegacyFlo application can inform you on the number of mail in Vaultastic after sync. It will not be able to identify the exact mail which did not get synced.
How long does the migration take?
Why don't the counts in the source and destination match?
In some rare cases, the conversion tool may not be able to convert source mail files to a Vaultastic compatible format. In such a case the mail will be skipped.
If we resubmit the request, will there be duplication on the destination server?
If a failed request is restarted, there will be no duplication. However if a processed request is resubmitted with the same destination folder, then there will be mail duplication on Vaultastic.
What are the source IMAP servers supported?
LegacyFlo supports all IMAP servers and has been tested with GSuite, O365 and SkyConnect. If you need support for other IMAP servers, do contact us and we would be happy to help.